I stopped this Subway today, coupon in hand, with a simple request: a Footlong Meatball Sub—no veggies, no cheese, no bread, and not toasted. Just meatballs in a bowl.
What happened next was... something else.
The young man behind the counter told me he couldn’t honor my request because my coupon was for a Footlong Sub, and what I was asking for (in his eyes) was a "Protein Bowl," which costs more. A lady working alongside him said something to him in another language, then scooped the meatballs into a bowl—so far, so good.
But instead of using a proper bowl with a lid (you know, the kind made for hot food), he stubbornly put the meatballs and marinara into two flimsy plastic water cups. The woman placed them in a paper bag, handed them to me, and off I went.
By the time I got home, the heat had warped one of the cups, marinara had leaked everywhere, and my car interior took the brunt of the mess. All this over a technicality.
So instead of honoring the spirit of the coupon, he chose to make a point—costing me $9.51, a ruined meal, and a mess in my car. Mission not...
Read more“DO NOT GET THE CHURRO’S! So I just bought a churro here and not to sound offensive or anything, but I love Indian food and know what it tastes like, and the grease that they cook the churros with, had to have been used for other type of food. It reminded me of Indian food. You can taste it and it tastes just like Indian food.So when you bite into a churro at this Subway you could get quite the surprise. Little advice for the stores owners. You may want to clean your filters and change your grease before cooking churro’s. Oh and also the female cashier was a bit snotty and had a resting Poop face when i had to ask for another cup because there were dirt particles in it. Found out that it wasn’t the cup it was coming outta the soda fountain itself. Booooooo! Subway on 2nd/Bryant. Lessoned learned ONLY BUY CHURROS FROM A MEXICAN...
Read moreLanguage barrier problem #2. Can't understand woman so man asked me if I have a pick-up order. No I didn't. I asked her to toast wheat bread and provolone cheese. I found out she didn't put cheese on it! She had to toast it again. She asked me if I wanted tuna and I already told her a tuna sandwich to start. Did she think I changed my mind or she can't remember already? I told her to put ranch dressing on it and then spinach but she tried to put spinach on first & I had to stop her so I can tell her to take the stems off I can't chew. This is almost as bad as Santa Fe location, but not quite. She did cut my sandwich up into thirds and all the way though. Frustrating and I won't be back. I didn't try to ask what language they speak. Maybe the same person who runs Santa Fe location owns...
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