Wawa — Restaurant in Egg Harbor Township

BEWARE. I have been patronizing WAWA since its small operation in WAWA, Pennsylvania. Over the years, I have admired it’s expansion, it’s employment practices, and it’s filling the vacuum left by the closing of most small grocery stores. Coffee is always good. The food fills immediate needs, although not gourmet. Then, on 8-13-25, I brought home a honey maple turkey hoagie. Not my first WAWA hoagie. They are not the greatest in my South Jersey town known far and wide for its famous "Subs". But you don’t have to wait long and they fill the gap between subs. Not long after eating only one half, I developed severe abdominal pains, cramping, and ended up in the bathroom for a very long time. The pain was relentless. It took days to lessen, with medication. The day after this happened, I reported it to WAWA headquarters and was told it would take five days for someone to get back to me. No one did. I called several times since and have been told each time that there’s no more information to be given to me. Each call took a very long time because I was put on hold by a machine. Are they hoping that I will be discouraged and go away? There is something definitely wrong with one or more of the ingredients. I had kept my order receipt and read the ingredients to WAWA the first time I called. I also saved and refrigerated the rest of the hoagie. There's something very wrong with how WAWA is handling this sort of claim. Have other customers gotten sick from some of the ingredients? Should there be a recall? If this is not a delay strategy and merely inefficiency, upper management should take notice. I want to...

OK so I was very upset when I got home and my sandwich wasn't made right I called mad as ever and they put the manager Joanne on the phone and OMG SHE WAS THE MOST PROFESSIONAL PERSON I HAVE TALKED TO IN A LONG TIME she told me to come back and she made my sandwich right I couldn't be mad she spoke to me very kindly and calm and polite.....when I got there she was even more professional handling my situation all I have to say is this WAWA making her the manager was the right move she knows how to handle upset customers because she handled me to the point I ended up thanking her.... customer service at it's best that lady is the bomb......she turned a unhappy customer me frown upside down THAT'S WHAT I CALL GREAT MANAGEMENT.....SHE IS DEFINITELY A ASSET....I DIDN'T get her last name wish I did because she needs to be recognized for her quality...

This Wawa is relatively new, clean, and has friendly staff. Tip: Wawa offers free air for your car tires behind the has pumps. Tip 2: Get a Wawa gift card and then download/set up the wawa app for your cell phone. Then link a credit card to the app and gift card number that you will enter into the app and set it up to auto-reload. Now you will earn nice rewards as a perk for all your purchases (excludes milk and gas). Another bonus, you can mobile order from the deli instead of doing it at the touch screen. I do it on the way there for ordering deli food and just walk to the register and they scan your phone to pay. Great time saver! Tip 3: If you recycle plastic bags Wawa now has a recycled bag collection bin built into two of the trash...