Chicken Dijon - Mediterranean Catering & Delivery — Restaurant in El Segundo

I never intended on leaving a public negative review, but the response you left on my friend's review about our experience was so disappointing that it prompted me to do so. In my opinion, if it takes you a year to respond, you may as well not respond at all. You said we should have reached out instead of leaving a bad review... we did. We sent emails and none of them were responded to. Nobody claimed to have gotten food poisoning symptoms "within 2 hours", that was your own assumption. I'm also going to go ahead and make an assumption that you're not a qualified physician to tell someone whether or not they experienced food poisoning symptoms... one year after the fact. "Your review helps nobody", sir or ma'am, neither did your response. Saying you're a family business doesn't make you above criticism, that's a cop out. Your store had a B rating at the time, a bug was in my food, and the grape leaves were likely old or simply not held at the proper temperature. I appreciate that you're a small family business, but you have the same responsibility as a corporate chain restaurant to maintain food quality standards and fix the root of the issue rather than blame your guest for the method in which they brought the issue to your attention. Thanks for listening, looking forward to...

My friend and I ordered take out for lunch from here. Everything tasted OK, on the greasy side. I ordered grape leaves and she got a salad and Greek fries. She not only found a bug in her fries but by dinner time my stomach was achy and gassy and within a few hours of that I’m stuck on the toilet with it coming out both ends. I didn’t end up being able to leave the bathroom until about 2 or 3 in the am. 4 days later and I’m still having GI problems. I’ll never eat here again & I’ll advise anyone who asks me to skip it.

Update: I stated I had it for lunch then around dinner time (way more than 2 hours later) I started feeling GI upset and a few hours after that, I was stuck in the bathroom. Any reader can understand this was more than a 2 hour time frame. Food poisoning symptoms can start anywhere from 6-24hrs from time of ingestion. Their reply takes zero accountability and who wants to return to a dirty restaurant so an issue can be resolved internally after leaving with their take out to find bugs in it? Due to the fact that they took over a year to reply, I’m not confident they would have done anything to rectify the...

Had my husband go there a couple of times in the last 2 months. I like the Mediterranean fries with no feta cheese. I love the garlic and Parmesan on. Each time my husband ordered it from this location, they’ve made regular fries with nothing on it. I went in today and found out the lady serving was the one who served him those other times. I order the fries as Mediterranean and she said plain fries. I explained that I still wanted the other toppings. We get our food, I look inside and only a couple shavings were on it with very little garlic. The weird thing is earlier in the year it was no problem. There would be a decent amount of garlic and parm. I did offer to pay for the extra parm on it. The male cooks gave a a rude look for pointing it out. I will take the longer drive to location in Redondo beach...