A&W Restaurant — Restaurant in Elk Grove

I wanted to come write a review specifically because of an experience I had this afternoon with one of the employees here. A young woman was working the register when my group arrived. We are from a day program that works with disabled adults, one of the goals we work on is money management so we often come to fast food places to help our individuals purchase lunch or a snack. One of the individuals in my group was being a little bit difficult today and it took a lot of convincing for him to understand that he couldn’t order everything he wanted with the money he had available to him. The cashier was so understanding and patient with him, she went over options and tried to help him get the best option based off what he could afford. I really appreciated how calm and kindly she spoke to both myself and the individual in my group, we don’t run into a lot of people who are as patient as she was. I wish I had gotten her name but I didn’t think about it until after we had...

This location is merged with KFC, you can place an order and pick up your food with KFC but have to go through a app like Door dash or Uber eats for A&W. For the exact same location whether it’s delivery or pickup someone make this make sense. My business is next door so I have no reason to door dash something I can walk next door to pick up. It is unfortunate that a business would take advantage of their customers by forcing them to pay unnecessary...

Lately I been getting root beer freeze from a & w cause they're really refreshing. Sometimes I ask for extra ice cream because the ice cream makes it thicker. Yea I get it it's an extra charge but there's been multiple times where I get charged for extra ice cream and its not added into my freeze. I will not be returning to this a&w for this simple and...