A true burger fan I eagerly awaited this opening for basically more than a year. Despite the limited accurate and recent press I basically had to do my own research and stalk them. Opening day was pretty crazy. 10 people were outside directing traffic, taking orders, running cards. It was a bit chaotic, but the usual In N Out experience did not suffer, fresh, amazing food, friendly staff.
Staff was still being trained which was ok, a week or so of this and I’m sure everyone will be pros, like they usually are. Prices are the standard Socal pricing and all the regular and secret menu items are available.
This location is extremely small, I fully expected the dining room to be 30% bigger. The parking lot is also small, never designed to handle 100’s of cars. The somewhat shared Oggi’s lot and gas station will be difficult to segregate. Definite design flaws. 9’6” standard drive thru height. I also expected more outdoor seating. I keep wanting a mega in n out which I’m sure no one would complain about. Inside was clean and new as well. It was strange seeing the spinning carousel of tickets which is unlike any In N Out I’ve ever see, usually it’s the sliding ticket holder. I feel lucky to have 3 In N Outs within 5 miles of me while all the Del Mar and Encinitas people had to trek all the way up to Carlsbad for it, now they have their own and I’ll still be eating here regularly. Places like Juanita’s are in trouble as they locked down the late night post bar eats for a long time.
The speaker could be louder and I’ve always wanted a more modern menu lay out. Some of the storage is a bit visible from the drive thru, which isn’t bad, but leaves less to the imagination. If parking is bad go across the street to CVS lot or up the road to the...
Read moreIt all began.... with a poor speaker box, to an innately inadequate earpiece, connected to an understatement of a UNqualified associate, to an outrageously unfit, uncaring "cooks", to the "face" at the window, who didn't know how to create change from & $40.00... Let alone know chocolate from vanilla...
"OH CALGON TAKE ME AWAY..."
-Minus the awful speaker box that needs tuning and some TLC, that I ASSUMED caused our order to seemingly come from Mars, IT CAME DOWN TO an associate WHO NEVER READ AN EMPLOYEE PACKET, WAS NEVER TRAINED ON DRIVE-THRU, LET ALONE SOCIAL GRACES A.K.A. MANNERS ( That IN-N-OUT were built on) did NOT know what a smear packet is, haha and literally just ignored the request of it 5 times, it's an okay store. Certainly more training needs to be done. I'm appalled that they'd place a new associate on the drive-thru... We ended up leaving after 22 mins with the wrong food, ICE COLD & a very confused young lady at the window when we asked at the speaker for our food in a box. Yeah, we ended up w ICE COLD BAG OF RANDOM FOOD. GREAT TIMES. NOT. ALL CAN BE AVOIDED IF HER TRAINER HAD DONE THEIR JOB. Thankfully we didn't order animal fries or worse a neopolotian shake! As it was, we were dying of starvation, drank the vanilla shake instead of chocolate & gave away 4 orders of fries that were too salty, which is why we ordered LOW-SALT, so we'd have control. What a fool we were made of! I give 2 stars bc I love my In--N-Out but being told after 20+ mins there was ZERO MANAGER, SHIFT MANAGER OR EVEN SUPERVISOR AVAILABLE, I HAD AND MUST BE HONEST. Back to the training... It speaks for itself... We went to Jack In the Box after this fiasco & finally ate. Enough said,...
Read moreWow wow wow wow wow I love in n out it's such a cool place if you are ever not feeling like you're enjoying living in or visiting California to the fullest just go to in n out and your desires will be fulfilled 🙏🙏🙏🥳🥳🥳🥳. The burgers are so yummy and it's like 8 bucks or something for a combo with a cheeseburger fries and a medium drink. Some people say their fries taste like cardboard and maybe their a little bit right but just but a few of those salt packets they give you on them and your taste buds will be burning so much that you don't even notice 😋. Also if you're not impressed by the fries just get the animal style fries omg animal style fries are like next level okay. Also don't even get me started on the milkshakes okay the milkshakes are soooooo sooososososooso good like next level. I would probably wait in a 20 minute drive thru line at in n out just to get a vanilla shake easily tops shake shack. Honestly like when you think Abt it pretty good value too like 8 bucks for a combo is kinda close to McDonald's level with the benefit of not being served a concoction of mystery meat that was probably cooked up in Ronald McDonald's underground secret lab. Anyways in n out is amazing everyone should try it when they come to California or especially when you're coming back from an international trip and you need to feel American again...
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