All American Ice Cream & Frozen Yogurt — Restaurant in Eugene

Awful place to work at!! I landed a job here after being hired on the spot with no formal interview, Sabrena just asked me a few questions and then hired me the same day I was dropping off my resume which should have been the first red flag but I was desperate for a job so I took it. Everything was fine for a few months but I do wanna say that this place SCAMS their customers .She trained me to hollow scoop the ice cream and had me weigh it out at four ounces for 5 DOLLARS that is HALF A CUP of ice cream for 5 DOLLARS!! Sabrena was rude and condescending to me whenever I made a mistake which is not how you handle training someone, I was given a chair to take my breaks and rest when there was no customers which she encouraged me to use then one day ,about three months into working there, I walk into the shop and see that the chair was gone with no reason or warning and I never saw it again for the duration for my time working there, me and my other coworkers were also forbidden from sitting on the beam inside the store even though we now had nowhere else to sit. I had no choice but to take my breaks sitting down on the floor in the back of the shop because she discouraged me from leaving the shop except to go get lunch and still expected me to serve customers on my breaks and lunches which is against oregon labor laws!! I was eventually fired after 4 months working here after Sabrena came into the shop and found me sitting on the Floor on one of my breaks and chewed me out for sitting on the floor and for not having the sauce topping and spoons fully stocked. She also sarcastically asked me if I knew how to spade the ice cream even though it was obviously recently spaded .That day was the most busy I have ever seen the shop and had been serving customers by myself with no help for hours and didnt have the time to restock those two items. After the minimum wage went up I was no longer scheduled with any coworkers for the last 30 minutes to an hour which is usually when it is most busy for me and I could have really used that help. It is not fair that I was left to serve customers by myself ,with crowds as large as you'd see at starbucks, in the middle of summer. I know they can afford to schedule more people with how much they charge for ice cream. I got a text from Sabrena later that day which told me I was fired for not having the toppings filled and for sitting on the floor and that I would get my final paycheck next pay period which is also against labor laws , I was supposed to get my final paycheck no later than one business day but I received it 8 days later. I filed multiple complaints with the BOLI . Please save yourself the stress and don't work here and don't let your...

Very unhelpful & rude clerk! Thursday evening 03/02/2016 I took my 15 min break and went to get some yogurt. No one was behind the counter and there was a sign on the counter that said something like, "Stepped out for a few minutes, be back soon". So I waited at the table near the yogurt shop. After about 10 minutes a woman came out of the yogurt shop and went toward the restroom, about 5 min. later she went back behind the counter, so I went up to the counter to order yogurt. The woman had her back to me so I said, "Excuse me I'd like to get some yogurt". She said tersely, "The sign is on the counter". I told her I had been waiting nearly 15 min. and she said in a very snotty tone, "Well I need to take a break sometime". I was appalled - really a customer is standing there wanting to make a purchase and she refused to help me! She had taken at least a 15 min. break and was doing n o t h i n g! Also the mall was very quiet - hardly any people. Nice way to run a business. I won't...

It was a great experience working with young lady who was working the afternoon shift on Memorial Day who was cheerful and helpful in selecting the best flavor. Her attitude is a great asset that this company has that won her many happy customers. The ice cream and yogurt flavors are a good variety and can be only enjoyed in multiple visits. Fast and professional service combined to that makes this a good place to visit with family for some fun on a fly. One of the rare places on my review list to earn a five star rating. It meets greatly on all the criteria I evaluate a business, it’s personnel, product and quality. A subjective analysis of all these makes it all that difficult to grant five stars and indicate that a business has a great history of good practices for...