Thai Spice — Restaurant in Eugene

I ordered the BBQ noodles soup with chicken, and it didn't come with ANY chicken, any veggies, or anything besides noodles and broth! The hot and sour soup was too sour and lacked flavor, and the customer service when I ordered ahead on the phone was completely complacent and unenthusiastic at BEST, and after having ordered 3 soups to feed hungry workers at my house, 45.00 later and I had little to nothing to show for it.

Standards have dropped SIGNIFICANTLY since the last time I was here about a year ago, and after this experience, I will surely NOT COME BACK. SAVE YOUR MONEY AND GO ELSEWHERE!! FOOD IS TOO EXPENSIVE TO BE WASTED ON BEING RIPPED OFF!

update After reviewing the contents of my order, I can confirm that PART of my order was correct. However, my order was NOT complete, and still highly unsatisfactory and not worth almost $50.00. Furthermore, I don't appreciate being called "a liar" as that is also inaccurate, as much as the incomplete order!

The fact that the mentality of the owner is to attack the customer instead of providing customer service to SOLVE the problem and make it right and value a good experience and a happy customer, just further proves my point!

They DO NOT CARE ABOUT THE COSTUMER, AND THAT YOUR HARD EARNED MONEY AND BUSINESS IS BETTER SPENT...

The Pad See Ew......was shall we say ewwwww. It had a couple sprigs of broccoli and was just this dark brown mass that was sweet no other definable flavors. No spice let alone Thai spice. The Tom Yum was nearly tasteless mild chicken broth neither hot nor sour or anything else, as it should be. I can honestly say this was the absolute worst Thai food I have ever had on the entire West Coast. Definitely not anything that could be considered a reasonable amount for the price. But that was OK, as it was barely edible, only because we were hungry and had plenty of chili sauce at home to try to create a flavor. Back to our standbys, I hate it when you try something new and it is this disappointing. I must say the only redeeming feature was that the staff was friendly...

Not sure why it’s taken me so long to make a review but I have been nourished by Thai Spice for like 3 years now.

I actively resist eating there everyday (so instead I eat there once a week). So freaking good.

This is how good: I find myself involuntarily making sounds — literal and audible moans — as I eat. I can’t even help it. Every bite is so good, and I eat every bite. I’m sad when my dish is over. (To be clear, I’m not mad about portion size, I’m well aware this is quality food and not the freaking HomeTown Buffet).

Plus their service is fantastic: friendly and efficient. I’m there all the time, ordering different things and there’s never been a mistake or issue with my order.

Thank you Thai Spice!

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