Baskin-Robbins — Restaurant in Euless

I recently visited Baskin-Robbins with my two kids, and unfortunately, our experience wasn’t the best. While at the shop, one of the employees noticed that my kids were coughing (they were a little under the weather). She started asking me personal questions about whether I had taken them to the doctor. At first, I brushed it off, but then she began interacting directly with my kids, telling them to look up and even suggesting they hide their faces. It felt very intrusive and unprofessional. She then mentioned she didn’t want to get sick, which made the situation even more uncomfortable.

This is not the kind of experience I expected while just trying to enjoy some ice cream with my family. I understand health concerns, but there are more respectful and tactful ways to handle such situations. Hopefully, this can serve as a reminder to provide better customer...

Avoid the Sundae kit, they completely do not deliver on what is suppose to create a fun few Sundaes for 4. They offer a nice set up to include cool whip, multiple toppings, two quarts of ice cream, two syrup toppings and even paper cups and spoons for the kiddos. Rec'd 2 scoops of ice-cream, 1 topping, 1 syrup topping. No cool whip, no napkins, nothing more. All VERY short of a Sundae for more than 1 person, and not even complete for 1. Ridiculously overpriced for what I got. Either lack of training in your to go staff or false advertising. Both lead to...

I have been here many times in the past 3 years due to location close to my place but finally gave up. Every time I went to this store, the owners mostly working by themselves are straight up rude. I like my shakes and smoothies certain way and they told me they won't make it because it's not the recipe. I asked for extra scoop charged me extra and the scoops are smallest possible. Clearly shows owner wants to save even pennies. Horrible customer service. Prices are higher than the other Baskin...