Aloft Dallas Euless — Hotel in Euless

The Good: clean room, hot shower, comfortable bed

The Bad: my room stared directly into a parking garage. I kid you not, it was a yard away. Anyone parking their car could have looked straight into my room. The AC was also obnoxiously loud, and the thermostat doesn't allow you to turn it completely off. I was stuck with the fan on low all night as my quietest option. Also, it's a minor thing, but this may be the first hotel I've ever stayed in that didn't have any skirt hangers, just shirt hangers. Not a big deal, but certainly a nuisance amidst everything else.

The Ugly: first of all, "smart fridge" my butt. What kind of fridge needs a snooze button? I couldn't get the darn thing to stay on and the internal temp was up to 45° by morning.

Finally, the staff here is incredibly rude. I was with an airline crew and when we checked in last night there was some sort of manager hovering over the desk receptionist, obsessed with making sure we each signed ourselves in individually, rather than one crew member putting down everyone's names on the sign-in sheet. I shrugged it off until he suddenly started yelling at me not to sign for anyone else. I calmly responded that I was writing my own name. When asked why on earth it mattered anyway, I got a begrudging "it's just what we're told."

This morning, when I mentioned to a different person at the desk my issues with the fridge and suggested they put instructions in the rooms, she gave me a sarcastic "sorry." And completely brushed me off.

Not sure if I was spoken to with such hostility because I was airline crew or if they talk to everyone this way, but wow am I glad to see the back...

I would never stay here again. The room next to us chose to throw a party all night, and we could hear loud music, shouting, laughing and the door repeatedly being open and shut almost all night long.

We called down to the front desk the first instance it started to occur and the noise stopped after 30 minutes. Thought that was it and could finally sleep. The noise started back up same thing. This time I went downstairs to the front to attempt get the issue rectified.

The front desk was kind, and said he would have his manager go back up to investigate. It probably took another 30-45 minutes for them to come upstairs and ask them to quiet down. I heard them knock on the door a speak with the other guests.

They quieted down briefly and it started back up again. The noise did not subside until nearly 4AM.

When we attempted to speak with the front desk this morning she was sympathetic, but that she believed they could not kick out paying customers and that there was a wedding last night.

I cannot imagine myself and the other guests in my room were the only ones bothered by the noise as when I went downstairs to notify the staff I could hear music and yelling at the end of the hall to the elevators some ten rooms down.

I would caution anyone staying here as they don't take noise complaints seriously and will not make any corrective steps to recity the situation. Being unable to sleep at all last night (the primary function of a hotel) has completely ruined the plans I had...

This place is great in every aspect… Price, Location, Pet Friendly, all around pet friendly you can hang with your pets in the lobby area, pool area, and all outdoor areas. They have there own garage that leads you straight to the hotel. Surrounded by all fun and games for the family. The hotel itself very upscale Modern in every aspect of it. Rooms, bar, lobby decor etc…. The staff was very friendly to both my fur babies and I as well. Very clean all around no pests anywhere especially during the Humid season.

They have a pool table and a human size Chess board and a real relaxing hangout vibe going on in the lobby area that you’ll make friends and play pool or Chess together.

The rooms were amazing clean modern fixtures lighting decor everything about them was great. Very comfortable king size bed. This was a great and better experience compared to other Alofts I have stayed at Prior to this location.

Location is everything about this Aloft as well. Within walking distance Dave and Buster, Cineapolis movie theater, shops like OldNavy foreverr21 and more.

I would highly recommend this hotel for both family and Business travelers. There is more than enough around here for you to do for both type of travelers. Not to mention you are just about 25min drive from all the major attractions in the DFW area as a whole.

Thank you Aloft staff it was a great experience all around for the 4 of us. If I comeback and visit DFW anytime soon I’ll definitely stay here...