Kai Sushi Fusion Roll &Sake — Restaurant in Everett

This place is normally really great, but we had a not great experience tonight. First, we always place a large To Go order and it usually costs us around $250 including the tip. We placed a smaller order tonight (by about 4 rolls) and it cost over $300 so they definitely raised their prices since we last ordered in January. Second, there was a long black hair in the box with our Kai rolls, rendering 3 entire rolls inedible. Third, the wasabi tonight was a really weird and unnatural blue/green color - so off putting. And fourth, the Kai rolls also had pink dye on the rice and we have no idea what it was from. Did they dye the tuna? What the heck would the pink dye be from? Again, we have ordered the same order from this place many times and have always previously had a great experience, which is why we kept going back. This was a bad experience and I’m not sure we’ll go back after this. They NEVER answer their phones on weekends so I can’t even call to complain, and they’re not open again until Tuesday. Also, my husband ordered at about 4:30 and they told him it would be 45min to an hour, but it was actually 1.5hrs before it was ready. To wait that long, pay as much as we did, and get less than great food, it was not worth it tonight. Go at...

i've been going to kai for years, it's the place i tell people about when they ask me for the "best sushi" recommendations near by. their tempura udon sushi roll combo was my go to lunch that i used to get a couple times a month sometimes! when i search "tempura udon" on my facebook feed, I see all the pictures of me enjoying the goodness and that's just the ones i posted before eating!

sadly, the price keeps going up and the portions are getting smaller. today, i had two piece less vegetable tempura and the container is smaller so not too sure if i have the same amount of dashi/udon. the part about today's meal that surprised me the most was i had to add soy sauce for the first time ever! the dashi is very watered down today and with the price going up about $5 for less food...i may not be back or as often. :( i really hope the next time i decide to go, it will taste better as it is just sad to think i've lost my go to spot! (started eating before the picture today as i was running late to get back to work...

Medium size joint right next to major league pizza. Japanese style atmosphere w sake bottles adorning one wall & Asian pictures the other w Korean staff working lol. Our server was very polite & attentive to our questions. We ended up ordering the Washington roll which my son was kinda let down by for some kid reason, Spicy salmon roll which had the spicy mayo sauce mixed in the salmon instead of on top which was delightful & different, California roll for my son which he devoured in no time, Mango salmon roll that was a unique twist w a seared finish to the rice, yeah I said rice lol, & finally the Kiss of fire roll which wasn't really spicy, but with the right amount of wasabi...lived up to it's name. All in all, the ingredients were cut to perfect size in all rolls, portions of the sushi rolls were very adequate for each dish, the flavor & texture combo were on point with every bite. One more thing...they serve real wasabi not that Americanized weak kind, key of a good sushi joint....