Candlewood Market — Restaurant in Fairfield

Visited this place today with my toddlers and a friend. At first this place appeared nice, homy. As we walked in we went to juice bar and order juices, gentleman at the juice bar was very friendly and juices tasted good. Kids were exploring around and staff that was unpacking merchandise was very welcoming to the kids and all was great until we got to register to order food. As we were ordering I acquired about high chairs which I was told they don’t have. We got our food and sit at nice colorful table with kids friendly drawings with my toddlers heads barely sticking above the table just to notice high chair behind pastry fridge-started feeling disappointed. Kids finished their macaroons and asked for more so I went to get few more and cake pops. Cake pops were molded 😩 and we noticed half way through 🤢 I went to tell the staff and give them those cake pops just to get superficial “sorry, we’ll get manager to refund you for them”. Manager came and another superficial “sorry” and I was asked if both cake pops were molded. I did bring them to them so they can see it, not sure why I was again asked for it, maybe they just wanted to refund one in case other one was good? Mold was all over under the chocolate on both. I got refund just for 2 cake pops. There was no concern that we were eating it, how we felt, or even offered cup of water or asked if we need anything. Very...

STICK TO COFFEE—ICED TEA FAIL! I have been coming here for years and always liked the experience. Unfortunately today was not a good visit by a long shot. In the 90 degree heat, I decided to order an unsweetened iced tea. The young blonde girl (pink T-shirt) poured a glass of an opaque beverage. I asked whether this could be my iced tea as it was a cloudy beverage that didn’t look like tea. She replied that it was. I asked whether it was supposed to be cloudy and she said it is cloudy “because it’s stronger.” I said that wasn’t what I had in mind, and could I please have black tea, iced. Her reply was quote “I don’t make it, I just pour it.” I asked for a hot tea and a cup of ice, which she provided but when I asked for lemon she told me they don’t have it. Really, I asked, if someone orders tea here they cannot have it with lemon? Hmm. Another employee sent her to the smoothie side for a lemon. She returned and cut it in half and handed it to me. Hand to hand. No plate or anything but at that point I was ready to just take the half lemon, squeeze it myself over the ice and ice my own tea. Not sure why this simple order was...

I went for the first time a couple of weeks ago during this pandemic so I cant judge the entire place - I simply got my coffee and sat outside. With that said, my latte was perfect, the woman at the counter was very friendly, and the place gives off a nice vibe that ensures ill be back much more often now that the state is opening back up.

One other major thing to mention - I bought a bag of their ground coffee to take home with me (the chocolate, cinnamon, hazelnut flavor) and it makes the best cold brew!

I manage a food service business across town and while I love our coffee, candlewood will now be my go-to when I'm...