The staff are always friendly, be sure to double check your order though if you order a specialty item or specific flavor. I always order a Dutch milk chocolate shake, and twice now I’ve had them make it with just vanilla ice cream and chocolate syrup. The first time I didn’t notice until I was too far away to get it fixed, second time I pulled back around and had to politely inform the person at the window stating I could tell they didn’t use the actual Dutch milk chocolate ice cream to make the shake. They tried to say it was the same thing as a chocolate shake. For $7.25 per small shake I want what I actually ordered or a refund. I apologized for seeming unreasonable, stated I could tell they didn’t use the Dutch milk chocolate ice cream due to it tasting very different, and they did eventually admit to making the shake with just vanilla ice cream and chocolate syrup, and remade it with the correct ice cream. Long winded review all to say just make sure you get the correct item. Staff is still...
Read moreVisited Graeter's Jungle Jim's location on Dixie Highway, Fairfield, OH, back in October 2022. It's a very convenient outlet, since you don't have to drive around finding a branch anywhere else. There are plenty of branches of Greater's all around in Cincinnati, namely from Downtown, Montgomery, Colerain and even one at CVG or at the International Airport.
During my visit, I ordered two pints of the Mango flavor. It was something which I had even tried earlier. It's quite good, which leaves you with a real Mango flavor instead of seeming like being articificially colored and flavored.
It was pretty good customer service with the Sales Associate being very courteous and quick. The store was pretty spacious.
Graeter's also has cake selections, signature chocolates, signature coffee powders, besides lattes, etc. Greater's is renowned for its iconic brand, something indigenous to Ohio. It's gotten a bit more...
Read moreGraeter's Ice Cream is one of those iconic spots you have to check out while visiting the Cincinnati area. I heard their black chocolate chip is what they're known for so of course, I and to try that out. It definitely did not disappoint and was a nice unique flavor that I can see, has their customers coming back for more. I also had a scoop of the Brown Butter Bourbon Pecan and man, that was so delicious!!!! Graeter's has an Ohio legacy as best I'm the land and their product certainly backs that up. Their product is high in quality,...
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