So I’ll just take you from the top of our experience. When we first arrived we were immediately sat down. We were one of the only people in the restaurant and we were sat around the corner from the bar. We sat down and waited about 20 minuets until someone came over after realizing they had a table. From there we ordered an appetizer and drinks. The drinks came out after a little bit and the soup salad and bread sticks were great. My fiancés wine however had little pieces of cork in it. Unfortunately our appetizer never came out. When our food arrived I ordered the chicken Alfredo with fried chicken. They brought me grilled chicken tortellini Alfredo. They brought this out and did not bring my fiancés steak for another 20 minuets. When the steak did come out it was ordered medium and was definitely well done. When they came to the table they apologized about the wait (we did not say anything about temp of steak)and said that they took 25% off our check to make up for the inconvenience. We were pretty happy that they were making up for it but they also didn’t come around to the table except for dropping off the food. After finding the server to ask for the check I noticed that the appetizer we ordered was on the check. When I asked for this to be removed they took off the 25% discount and our bill actually went up. A few other things to note is that they turned away a party of 10 at about 9:15 (45 minuets before close) and I heard servers loudly arguing and using profanity with the manager about how they arnt taking a 10 top this late. Another thing was that when we were sat in our section our table was the ONLY table that didn’t have dishes on it from previous parties. They also turned the lights on around 9:30 (not a huge deal) but for sure changed the atmosphere. We arrived at around 8:30-8:35 and didn’t leave until right before close at 10 because service was so slow. 0/10 just a bad experience. Usually have to have 3 strikes for me to write a poor review but the soup and bread sticks was the only thing that was right about our expertise at Olive Garden. Please avoid this location and go to the Edwardsville location to get you Olive Garden fix.