We order them from them because they are convenient and right down the street from our house, however we are so tired of them messing up our orders!!! We have four kids, and it's really hard to serve them when one of their orders is either missing something, or part of the order is screwed up. One of those kids needs to be gluten-free. Just so you're not as surprised as I was, when you order the gluten-free pizza it is only about 8-in wide, no matter what the menu says. However, that pizza is double the price. There is barely any cheese at all on it, & whether it's the regular gluten-free pizza, or the cauliflower pizza, they are so extremely thin that they are always, always burnt! If you want delivery, make sure that they repeat your order to you. They have a habit of letting the one guy that doesn't understand English very well answer the phone, then you will find yourself repeating your order several times, then try to give him your card number, then he usually goes and put someone else on the phone to finish up your order. What is the purpose of him answering the phone in the first place then? And then you have to call back to have them fix the order anyway. Unless they forgot something, you'll usually only get an apology, not a...
Read moreI work in an office within 2 minutes walking distance and have had lunch here at least once sometimes two or three times a week over the last 5 years. I can’t say I have ever once had a single complaint about anything I have ever ordered and find the food in is always pretty darn delicious.
With the above said there are 2 employees during lunch hours that I find to be rude and obnoxious. One in particular who I believe is relatively new, at least during lunch time that just has an all-around annoyingly obnoxious attitude problem. I find everyone else working at lunch over the 5 years I worked in the office across the street extremely friendly. It’s just one person in particular who if I see working the counter from the window bugs me enough that I will now continue walking a few doors down to Primo for my lunch. I do still find one of the other employees to have a bad attitude but not enough so that it stops me from going in...
Read moreOrdered a pizza and accidentally locked myself outside without my cash when I came out to the street to meet the driver. Told the driver he should just take the food back to the shop because I knew it would be a long wait. Got back into my house an hour later and called again to place a new order. The guy who answered the phone recognized my address and started asking me who was going to pay for the hour old pizza that they apparently still had. Told him it was ridiculous that he wasn't letting me place a new order when the whole thing was clearly an accident. The guy said he would "let" me place a new order, but apparently could not stop himself from continuing to argue with me about the old pizza. I've been ordering from this place for three years but I'm going to find a different place now thanks to...
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