Culver’s — Restaurant in Fargo

If you are allergic to nuts, be extremely cautious when ordering here. My last few experiences really showed me that Culver’s is just not allergen friendly!! I have a pretty mild nut allergy and the last two times I’ve gone there I have been accidentally served nuts in some capacity both times. The first time was when they served me the wrong flavor, but I could tell that it had nuts in it immediately and I simply didn’t eat it. The second time was yesterday: I ordered literally the most basic custard flavor on the planet, a scoop of vanilla with cookie dough. As I was eating it I noticed a chunk of what I thought was just darker cookie dough, but was really what I now know to be peanut butter something. I’m guessing they spilled some peanut toppings into the cookie dough container, or maybe used the same spoon. Whatever happened, it gave me an allergic reaction. I completely understand that I could’ve prevented it as well, and if I had simply said that I was allergic to nuts the outcome likely would have changed. But even still, how could I, or anyone with a nut allergy, expect to get nuts in vanilla ice cream? That’s essentially the whole reason as to why we order simple flavors—we feel like it’s safe enough to not have to tread with caution. There are many others like me who have restrictive allergies yet hold back when communicating them to fast food (especially in drive thru) because it’s inconvenient and in my case, I didn’t think my allergies were strong enough to illicit any severe reaction. But look where that got me—I’m hunched over on the couch at 5 am with a sore stomach because a chunk of peanut made it into my vanilla custard with cookie dough topping. It’s all just very concerning to me. If you are going here with a nut allergy, do not order without specifying what allergies you have! It could...

Food is good. BUT. I am deeply irritated with the "new corporate policy" of automatically upselling you a Double every time. I order any burger and they switch it up to a more expensive double. Sometimes I forget to be very specific in saying "single NOT double" and they always sell me a double. (Nothing on their posted signage indicates this either!) When I express annoyance for this unsavory and greedy business tactic, they say its corporate and the computer system is programmed to do this, and ther is nothing they can do. Other people I speak to are also upset about this. As is the STAFF here! I have been spending my money here since they did the first test run before opening fully. And this was not always the case. Many times Iv been over charged only to notice it after I am down the road. I have no desire to eat a double most days. And when I am I will ORDER A DOUBLE!!! I am very disappointed that they are still doing this as of today. Very unscrupulous way of generating higher sales. And will very likely be the reason I just quit giving them my business at all if something doesnt change. Becauseb who knows... What ELSE are these sneaky bastards working into my bill if they are doing this already..... ? I dont know How much longer I will wait to find out. VERY UNPROFESSIONAL CULVERS! I know I am not alone in feeling robbed when they do this to every order...

I brought my wife to eat here a few days ago. The first thing that deserves to be mentioned here is that the food was absolutely incredible! Every single bit of it. The restaurant was very busy which is always a good sign. Food was quick for the volume of people ordering food, and service was extremely friendly and welcoming.

Everyone was gloved in blue. I don't have issue with the gloves, but that no one, the whole time I was there, changed them between tasks. Before I ordered, a girl came out from behind the counter and gave another girl a huge hug, then went back behind the counter to take her order (before taking ours....) then another girl came up, and I assume offered to pay for the girl ordering and ran into the back to grab her cell phone, came back, and tried tapping her phone on the reader, grabbed the reader and tried again to get it, successfully this time, then she went to another til and asked how she could help us, and did help us, very nicely, but no one changed gloves. From touching money, to touching food, to wiping and clearing tables, to refilling the ice machine, but no one changed gloves.

I thought it was strange, and pointless, but I can't wait to come back and eat again. Amazing staff, amazing food, and...