KFC — Restaurant in Fayetteville

The restaurant: VERY dirty. There was trash all over the floors, and on most of the tables. Trash cans were overflowing with garbage. There was a very nasty smell around the front counter/drink dispenser/buffet counter that nearly made us leave the restaurant.

The staff: Very polite when speaking to us, but argued with each other loudly in full view of us. Manager shouted multiple times about writing employees up right in front of us. Very uncomfortable setting due to the lack of professionalism and candor.

The food: Decent food, most of it fresh. Chicken was brought right from the cooker to the buffet or directly to the customer upon request. All items tasted good and there was no wait.

Overall, while the food was good, the mess, horrible stench, and arguing/shouting employees have ensured that I will not be returning to this establishment.

A big shame for a restaurant located in the heart of Fayetteville's "Restaurant Row". I know it's technically fast food, but they really need to step up their game.

Cleanliness should be key in any establishment that serves the public, let alone one that serves food. This place fails...

Tuesday 7:00pm-I decided to stop by KFC on Morganton Road. The customer service was nonexistent because the drive through cashier barely said any words other than asking what did I have. I received my food only for me to get home and my order was entirely wrong. I ordered the 4pc Nashville hot tenders (I only received 3) with an extra pickles (They didn’t put any in there at all). I also asked to please not give me a biscuit, but there was also a biscuit. Now that I’m home, settled (exhausted from today); I tried calling up there but no one will answer the phone. Now I am stuck eating an incomplete meal with no way to correct it other thank driving all the way back across town to a restaurant that doesn’t even seem to care about their customers. I always go to this one because it was the best one here in Fayetteville but in my recent visits, it is just going completely downhill. That goes for the food and...

Went inside to order my food. The inside was open but they weren't prepared to take an order even though it was close to 4pm in the afternoon. No one acknowledged I walked in. After standing at the counter for several minutes and watching all the service at the drive-thru window, I asked if someone could help me. They told me someone was coming but even when the cashier got to the counter I had to wait until they got a drawer. After a few more minutes, I asked if they could ring me up at the drive-thru since I wasn't using cash. Finally the manager came out with the drawer and asked me to wait a few more minutes while the cashier counted the money. This proved to be a problem. Ugh! After several more minutes of counting, the cashier took the entire drawer and disappeared. She finally reappeared with the manager who had to count out the money in the drawer for her. The one star is for the food...