Taco Bell — Restaurant in Fenton

The store closes at 4 am. I placed an order at 230 after I got off work. Drove the 28 minutes to Taco Bell after placing my order on the app and had already paid. Once I pulled up to the speaker the recording asked if I would be using the app today. I said I placed an order in the app the lady working the drive through then only said Name? I gave my name she then pulled up my order for about 2 second on the screen then my total. Never told me to pull forward. So I pull up to the car in front of me. He leaves I then pull up to the window. No one says a word to me I sit there for around 5 minutes until the drive through worker opens the window and tells me they are out of beef. She told me they would put chicken on the stacker instead. I told her I would wait for more beef to be made. She told me it takes 30 minutes it’s only 320 at this point. I get it’s late and about to close but I ordered my food before 3 am and you don’t have the stuff needed to make it. I get it. But this women’s attitude was horrible. I will be following up with the area couch and the franchise owner. I’ve been here 3 times so far this late at night and have had a better experience here then at the on closer to my house during the middle of the day. That says a lot. But tonight that women working the drive through makes me think maybe I should stop coming here. I hope they clear this up. Still waiting on a response from someone through the Taco Bell app as she told me she can’t give me a refund since she “signed me in when I told her my name” don’t waste your time or money...

I've written a review before.. it was not a good one. It's disappeared. Coincidence? I think not.

I was supposed to update that one. But it's been taken down.

"OPENING AT 8:00 SORRY FOR ANY INCONVENIENCE."

F.U. I drove from Des Peres to get breakfast to take back to my desk. Had to scramble to go elsewhere, and was late to work because of this.

My previous review mentioned the fact that I had tried the drive-thru shortly after 7am and no one was taking my order after about five minutes. I called the store, girl answered. She was the only one there and had to wait for another employee to arrive before she could start taking orders.

I get it. Waking up early sucks. Do better. I woke up at 5:30, drove here to get breakfast, and (again) had to go elsewhere because someone who wants $15/hr to be an underachiever was running late.

UPDATE: IT HAPPENED, AGAIN! Drove here from Des Peres, got here shortly after 7am, pulled up to the menu board, and was informed that this location would not be open until 8am. I said, "This is b__ls__t," and sped off. Again, having to scramble to find another place to go for breakfast. Again, late getting to work.

NEVER COMING BACK! This level of incompetence is unacceptable. Go...

This is truly the worst Taco Bell location I have ever seen. I stopped going here for 3 years because of repeated poor experiences. The final straw was when I ordered in the app, got a text that my order was ready for pick up, I show up and they told me they hadn't started it yet and it would he 30 minutes and if I wanted to call corporate and complain, I was welcome to to. So, today, more than 3 years since my last visit, I decided to give them another chance. But, sure enough, they are still awful. An older gentleman came in to order and I heard the employee tell him he was too busy to ring him up and he had to use the kiosk. The customer, of course walked out. Not only did he refuse to help him, but he was so rude about it. To top it off, there was an employee, in uniform, sitting in the corner playing on her laptop. I think she might have been the manager, which is mind-blowing to me. I know times are hard right now and places are short staffed, but there is no excuse to let customers walk out because you are too lazy to help them. This place should just be shut down, it is a joke. The food was made correctly, which is the only reason...