Subway — Restaurant in Florence

I’ve been going to this location for years now, it seems like the prices are slightly inconsistent at times, but other than that they’re usually friendly and the food is decent. Earlier this week (today’s date being 4/27/24), I ordered an oven roasted chicken sub from here. I received a toasted sandwich with lots of toppings that looked delicious, but after the second bite I spit the food out as the chicken tasted and smelled horrendous. My boyfriend confirmed that the meat smelled spoiled as well. I am also over 4 months pregnant, so eating spoiled food is particularly dangerous for me. I threw the rest of my sub away immediately, wasted my money on an entire foot long for nothing. Needless to say, I got sick with food poisoning on top of it too. I’m absolutely fuming about it and I’m honestly thinking about reporting this incident to the CDC. Their carelessness could have cost me my pregnancy. My advice- avoid this Subway...

This subway is awful service. I asked a spicy Italian sub because that sandwich was on sale. I did not ask for any extra toppings. The person making my food puts bacon on my sandwich so I'm assuming that maybe the sandwich has changed. So I let him complete my sandwich. I asked for another sandwich the same way to go. He makes it the same way but the second time he asked if I wanted bacon and i said the same way. I look at my receipt and i was charged for the ba on I didn't ask for. He didn't tell me it was extra when he made my first sandwich. So I ask for my no st they charges me for and they only wanted to give me back my money for the second sandwich. I was livid, so I just asked for a full refund and walked out of there. I will never go back to that subway EVER!!! They are sneaky and try to add things to your sandwich without asking. Worst customer...

It's a Subway, so take that into consideration. They don't offer anything different than any other Subway - the ingredients are all the same that you'd get anywhere. That being said, every employee I've ever interacted with here has been super nice and I'm always welcomed with a "good morning, welcome to Subway" when I walk in. They take the time to make your sandwich, so it's not a sloppy mess. The ingredients are usually pretty fresh - you can't fault them for not having the ripest tomatoes in the middle of winter. This location is never really that busy, at least at the times I'm there.

Subway isn't my favorite as far as taste and quality go, but for what this place is, it's great. One of the best Subways in the area if that's what you're looking for. Sometimes I just want an affordable, filling lunch, and this location definitely comes...