Burger King — Restaurant in Florida

Id give it negative stars if possible. Very rude and disorderedly. I was told they were out of whoppers 10 min after placing my order but reassured they did have impossible whoppers. I waited an hour for my food (an impossible whopper) and was given a chicken sandwich instead. When I approach the girl at FOH to ask for something else she interrupted me and yelled saying "I told u we dont got burgers." I was asking for a different option because the point of my original order was for someone who was vegetarian. I simply wanted fries or anything else that just wasn't meat and I was cursed at and told to "watch my attitude" because of my request. She also snatched the bag out of my hand along with receipt and took the sandwich I had touched already out the bag and redirected it. She acted nasty towards every person she encountered. There was an employee who afterward helped another person of my party, I assume she was a supervisor, she was patient. Nonetheless, Ive worked many food jobs and never have I ever experienced inappropriate behavior like that towards undeserving patient customers. (I place my order at 8:30 and...

I never EVER write reviews. I give establishments the benefit of the doubt, but I had to say something about this dumpster fire. I ordered a #7 meal which is $8.49 and I was charged $10.49 on my receipt. I was a bit skeptical about the overcharge but when I received my meal, I was in complete disgust and disappointment. The bun on my sandwich was so chewy, like rubber it was almost a choking hazard. The chicken was completely fried and almost inedible and it was covered/drenched in sauce. The onion rings were so old, stale and gross, I took a couple of bites and threw it out. There was no need to go back and complain because the staff at the BK seemed so incredibly disinterested in any customer service it was a sad sight to see. I genuinely felt sorry and bad for the people working there. I used to love BK as a kid but time and time again this has been an awful experience. For a similar price I could have had a enjoyable cuban sandwich from the place next door. BURGER KING, YOU CAN DO BETTER. For us, for the people for when the whopper was king. This is my last straw and I will never go back. Thank you for reading...

From the time I got in line to order food from the self-service kiosk (with maybe 10 people ahead of me) till the time I actually received my order (a whopper with cheese, fries and a coke) I spent around 45 minutes waiting for my food. The whole reason I went to BK at the airport was because I wanted a FAST food option, but be warned, there is nothing FAST about this BK.

First off, folks were having a lot of problems using the self-service kiosks, so that delayed things quite a bit.

Secondly, all of the line cooks were moving at a glacial pace. However, the worst was the girl handing out the food. The line cooks would have 5-6 bags full of orders and ready to go, and the girl at the counter would leave and go to the back for 5-10 minutes to do who knows what, and would come back up front, only to barely get get fries started on the orders that were already bagged sitting there, waiting to go...

Just spare yourself the headaches at this BK, because my experience seems consistent with the rest of the...