Subway — Restaurant in Florida

If I could leave a zero as a review, I would. This location is not worthy of a 1 or higher. This location used to be my go-to location, but the last few times, they have not been giving service or good quality of food. Today, I ordered through the app, like I always do. The app said my order would be ready in 20 minutes, and it had a specific time as well. When my husband and I pull up to the drive-through( a minute after it said my order would be ready), an employee comes across the speaker and says one moment, please. I responded, "No problem, ok. We then waited 20 minutes at the speaker before I was like hello, hello but no one answered. I then went to pull to the window, but another car was there. There was no one in the car, and the car was off. I'm assuming they used the car to block the drive thru, for whatever reason. So, I back out and pull to the front so, my husband could just run inside and grab our order. Which now is 40 minutes past the time I was given that it would be ready. While my husband is inside, he texts me and tells me they haven't even made our order yet. He waits for them to get it together, then as he's coming to the car, the employee is trying to catch him because she gave us someone else's food. My husband, not knowing or thinking he just turned around and handed her the food back. After he was already in the car with it. I was trying to let the employee know that she can't just take food back like that and hand it to someone else. It is unhealthy and should be against protocol because it left the restaurant. It should have been disposed of, and another ordered made. The employee didn't seem to care about anything that was being said. Now this was the experience at the location. Now, finally at home, get my sandwiches out and the bread is not with the correct sandwich. I ordered turkey on white and Italian bmt on Italian herbs and cheese. What i got was Italian bmt on molded, hard white bread and a turkey on Italian herbs and cheese. I then now start to examine the sandwiches closer because I'm a bit p* because of the experience I'm already having, when I noticed that one half of my sandwich does not have meat on it. It only has caked on mayonnaise and mustard, with cucumber, pickle and lettuce. So I'm thinking maybe the meat is just doubled up on the other half but nope. There was only a few slices of meat and it was hard, like it was dried out or sitting out all day. At this point I just threw the whole order away because I was livid. Not only did I lose out of my money, I could have gotten very sick from the disgusting food quality. This location should be ashamed of themselves for such horrible service and the way they serve their food. They need to be sent to a location that can retrain them on the proper way to work in the food service industry. Bad food like I was served could cause someone to be severely sick or even worse. Please Subway corporation look into this location and the employees...

I have visited this Subway every now and then, and it is as good as any other Subway that I have been to. The only thing about this Subway in particular that is a little bit of a bother to me is that I see people begging for money there on occasion. I understand that those people are most likely homeless, and I personally have nothing against people who are homeless whatsoever, but I am going to be real about something here: Many places of business have a policy, in which people should not stand nearby and ask customers for change, because that could scare customers away. Everyone knows that if customers are not visiting a place of business, they are not spending money there, and lack of money from customers can hurt a business. Many places of business do not like it when people ask for change, and some people do not like to bothered with that either. I do not find it to be intended as rude, at all, but it is definitely understandable.

When I went to this Subway some months ago (I cannot remember exactly when), there was a man sitting right next to the door where customers come and go. He was holding a cup that I assumed was to store any change that he was given, and he asked me for money so that he could buy himself some food. I politely told him that I could not give him any money and went inside the restaurant. I told one of the workers there about that man, and some lady butted in and said that the man needed money for his kid. I had a very strong feeling that that lady wasn't being truthful and that she was just full of it. The man only told me that he needed money for food and made no mention whatsoever about having a kid, and I definitely did not see a kid with him when he asked me for money. As I was leaving the Subway, I overheard that lady tell that man that I was the one who told the Subway workers about him. If I had not been so far away when she made that comment, I definitely would have given her a piece of my mind. To put it politely, I am a person who knows bullcrap when I see it. I am also definitely a person who is not to be messed with, and if I am provoked, I will act accordingly.

I guess this is all that I have to say about...

What a bizarre time I had in this Subway. I get my standard 6 inch meatball sub I want pepper jack cheese. The guy putting the cheese on and I didn't see any Peppers, I'm thinking he's putting the wrong cheese on my sandwich so I questioned it and the lady said yes it is the correct cheese it only has one or two peppers in the cheese I can't do anything about that, I don't make the cheese I just have to pay an outrageous price for the cheese. I'm thinking to myself this is your operating expenses and if it's subpar cheese you need to deal with your distributors but okay I go on. She asked about what else I want. I want jalapenos and pickles. After I said the word pickles she said caring is sharing and she put two pickles on my sandwich. I asked for more pickles and she said caring is sharing. This liked freaked me out, I said what? And she repeated herself again caring is sharing? I told her I understood the words I don't understand why you are saying this. And she said that this is all the pickles she has and caring is sharing. I said I'm the customer you have pickles there, I would like more pickles she said I can only give you one more pickle. I'm thinking to myself caring is making sure that your order is in on time and if you don't receive it on your truck you go down to Walmart and you buy it because if you cared about your customers you would have the ingredients that they want to put on their sandwich. So what she was saying is that I was a uncaring person because I wanted what I wanted on my sandwich this is a whole Next Level to virtue signaling or in my case the lack thereof. So if you don't want to be ashamed if they're running low on a product that you desire, don't come to...