thewinetobuy.com — Restaurant in Florida

I used to buy wine here a few years ago and got one bad bottle wanted to return it the owner would not take it back. Let a few years go by and out of convenience started shopping hear again. My wife bought a bottle of wine there a couple of weeks ago. When she poured herself a glass last night it tasted like soap .We called asked if we could take it back we didn't want our money back just another bottle of wine the lady on the phone said that would be fine. When I came to bring it back the gentleman who works there tasted it and decided that there was nothing wrong with it and he did not exchange it. I understand he's a small-time outfit but that is poor customer service. Total Wine is right down the street I think I will be shopping there from now on. Good business practice is hard to find these days. I don't represent a lot of business to this gentleman however the $18 bottle of wine I wanted to exchange will cost him any and all business that I have and I will always tell people of my poor experience there. I guess it's...

I’ve ordered quite several cases of fine wines here. Mitch is ok but I’m not sure what is the deal is with the wife but every time I call and that she picks up, she is so RUDE AND STRAGHT UP RUDE. She yelled at me a like she had some frustration which I just can’t understand why. And always hung up on me before I finished asking questions. She acts like I call to ask her bank account. I’m so clueless. She yells at me for like “you always call when Mitch is not here and you don’t order.” It’s so weird when I begged her every time to take my order because I needed the wines. I’ve spent almost 5k with them, and she said that. Please have some Manner if not some sense of customer service at least in general. Look at how they...

Ever wonder which wine to buy? Mitch Soffer proprietor of The Wine To Buy is the onaphile who will remove your wonderment and introduce you to the wonderful world of wines from all over the world. Have a favorite wine but want to progress from there? Let Mitch be your guide, as he takes you down the aisles of The Wine to Buy and into vineyards across the country and over the world. Order in person, over the phone or online. Enjoy one of their special wine tastings and stop in often as new wines...