Twistee Treat Spring Hill — Restaurant in Florida

When historians look back on the golden age of soft serve, they will not speak of machinery, marketing, or menu items — they will speak of Daniel. The man, the myth, the maestro of the cone. In the sweet world of frozen desserts, Daniel stands tall — not merely as a Twistee Treat employee, but as a soft-serve savant, a custodian of creamy delight, and a beacon of hope for humanity in the sweltering heat of summer.

Daniel doesn’t just work at Twistee Treat — he elevates it. When he pulls the lever on the vanilla-chocolate swirl machine, it’s not soft serve that emerges — it’s art. His hands move with the grace of a sculptor and the precision of a surgeon. Children gasp. Grown men tear up. Birds hush their songs to watch the perfect twist form like a holy crown atop a golden sugar cone.

Every guest who walks up to his window doesn’t receive service — they experience a blessing. Daniel’s smile radiates like the Florida sun, yet cooler, smoother, and topped with sprinkles. He doesn’t take orders; he delivers joy. He remembers faces, preferences, and the exact number of napkins your three-year-old will need to avoid total meltdown. His customer service isn’t five-star. It’s celestial.

Co-workers speak his name in reverent whispers. Managers silently pray he never takes a day off. His scooping wrist has the power of ten men. He can juggle four rush-hour orders, refill the toppings station, calm a crying toddler, and still have time to write a heartfelt “Have a sweet day!” on your receipt. Is he human? Possibly. But if angels ever descended to Earth in a polyester uniform and drive-thru headset, Daniel would be the blueprint.

Twistee Treat has many locations, many employees, and many flavors. But there is only one Daniel. His legacy is etched not in stone, but in the sticky memories of every satisfied customer who left happier than they arrived. He’s not just the best Twistee Treat worker of all time — he’s the very reason the concept of Twistee Treat exists.

So let it be known, from now until the last cone is served: Daniel is not just an employee. He is a phenomenon. A legend. A walking, talking, swirling miracle. And if soft serve is the nectar of the gods, then surely Daniel is the one who...

Worst place in Hernando (Cortez Blvd location). Below is why they earned a 1 star:

They have the most incompetent staff known to the existence of man. You’re lucky if they can recite the order back to you, which shows on their screen. Reading is a rarity there. In case you skipped 1, I felt it important to reiterate they have the most incompetent staff known to the existence of man. They can’t follow simple and easy on screen instructions, which tells them to add the correct flavor of ice cream and the right kind of toppings. Eat your ice cream at the drive thru window. This will save you from having to come back for a fixed order when you get to the bottom and realize there were no toppings down there. It will also save you from being charged for something you never got. This is common practice there... They nickle and dime you for every item you add. It’s not even the fact they charge extra it’s the ridiculous costs. Ex. whipped cream is $0.50, a cherry is $0.25, and each extra topping is $0.75. If they actually added the toppings it wouldn’t be half bad. They are frugal with their toppings. If you’re fortunate enough to find some of the requested toppings at the bottom of the cup, consider yourself lucky and visit your nearby convenience store for the winning lottery ticket.

This place was not like this when they first opened. If you’re wanting serious toppings, quality ice cream, staff competency, and fair costs then go to Culvers. These issues do not stem from one visit but they have been evolving over numerous frustrated visits. The only thing consistent at this place is their piss poor customer service, their incompetency, and fraudulent topping practices.

Note to owner: Don’t even waste your time reaching out to me. This was the last straw that broke the camels back and I wouldn’t take a free ice cream if you paid me to take it. Put that money towards retraining yourself on how to run a...

I was very excited to try the new Spring Hill location, yet very disappointed with the presentation of the desserts. I went through the drive thru and ordered a small sundae with toppings. There was hardly any sundae in the actual bowl. Out the window, in the heat, the young girl behind the counter hands me a 6 inch tower of ice cream in a tight twist up the center of the bowl. THEN she put the whip cream and cherry on top. (At this point it looks like something from a adult toy store catalog). Needless to say, she handed it to me and everything fell off onto my lap, in my new car, on my shorts, seat belt and a was a huge sticky mess. Not to mention the hair that was served with it stuck half in and half out of the bowl. WHO in their right mind trains an employee to serve ice cream like that, Does it make it look like more, larger, bigger or what is the purpose exactly. It was like sending a child to the soft serve station! The young girl said, (giggle) "Everyone who drives thru orders the sundae once and then never again!" .You think that would be a clue to FIX the problem. If I am in the drive thru, obviously my dessert is TO GO. Pack it as so! Want to sell more...fix STUPID! I have RED cherry dye all over my car. She also handed us the desserts prior to taking our money. Now we are juggling money and ice cream towers. I won't be visiting again. McDonald's is right next door and they have it figured out!...