We are there for the first time yesterday and it was šÆ perfect! The waitress was engaging and kept up with us AND the entire restaurant without missing a beat. HOWEVER, tonight was gravely different. The food was exceptional, BUT the service was a huge disappointment. The guy who waited on us took our order, then we waited for our drinks. Then the food arrived. WE HAD NO EATING UTENSILS! My husband had to go to an empty table to grab some. I had to flag down a waitress for wasabi and ginger (after several minutes of trying to get anyoneās attention). My husband tea was ONLY refilled after I flagged down a waitress and asked for it (yesterday we didnāt need to do that), they didnāt ask us if our meals were good, never asked us if we wanted dessert (the waitress YESTERDAY did both, like I said she was on top of everything!). When the waitress FINALLY came around for us to pay, she stood there as my husband pressed āno tipā and asked why no tip. We were silent as she just stood there. Then she asked if this was our first time there and we said ānoā and husband left $4., then we promptly left. The waitress yesterday got a very generous tip from us (both in the machine and extra cash). SHE deserves it. Tonight? Was absolutely disappointed! Btw our ticket number from tonight is: T60. Sad this had to happen on our last night on vacation before having to...
Ā Ā Ā Read morethis was my go to spot no matter what youāre always gonna get good food it may not have been the best but it was always good. Well the last few times that have changed. I donāt know if itās because the season is over so theyāre not as busy so the fish is sitting around longer. The tuna was absolutely terrible. I mean Iām talking about terrible. I couldnāt even eat it. I threw the whole roll out the waitress that took my order complete attitude. It happened to be the same girl twice. Iāve never seen her before and under my luck of course I happen to get her two times in a row. I donāt know how she could be a waitress she was terrible like I said this was my go to spot and Iāve met the owner. Heās a good person him and his wife theyāre good people and now all of a sudden itās turned chances of me ever going back again. Iām gonna be pretty slim itās a shame because I really enjoyed going. The sushi chefs I donāt know thatās a whole another story. I donāt even wanna get into it but the place is totally changed. I donāt know if money has become a problem but obviously a sushi restaurant thatās not busy. Itās not good when the fish tastes funny like that, you have to be careful and when you get stuff that has attitude that means theyāre not making money so thereās...
Ā Ā Ā Read moreExtremely Disrespectful Behavior from Staff
Dear Beg For More Sushi & Thai Management,
I am writing to express my deep disappointment with an experience I had at your restaurant yesterday during lunchtime.
While having lunch with a work colleague, I chose not to leave a tip after our meal. Immediately, the waitress who served us addressed me in an extremely rude and unprofessional manner, saying that if I wasnāt going to tip, I shouldnāt be eating there ā that I should ātake my food and eat at home.ā
I was shocked and deeply embarrassed by her words, especially as I was accompanied by a colleague in a professional context. Her behavior was humiliating, offensive, and completely inappropriate for someone working in customer service.
I understand that tipping is a common practice in the United States, but that does not justify mistreating or publicly shaming a customer. It is the restaurantās responsibility to provide a respectful and welcoming environment for all guests, regardless of the gratuity they choose to give.
Iām sharing this experience because no customer deserves to be treated in such a disrespectful way. I sincerely hope this situation will be addressed seriously by your...
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