We have been there 3 times since we discovered it a couple weeks ago. Spoke to Sarah all 3 visits. Last one yesterday will be the last time. Unfriendly employees, no eye contact, if they are doing something if you walk in they did not look up to acknowledge . We had to ask, hello, can we order? Yesterday when we returned we asked about our previous week visit that was the day that you were offering free smoothies with a quesadilla purchase. Unbeknownst to us that day, I saw it on Instagram after the fact( one day later)so thinking ok, when we return we will show Sarah and naturally they will honor their error. Nothing close. We were told "oh in order to receive that you would have to have asked." WHAT? So a business that runs specials are not the ones that should tell customers? The customers that may not be attached to social media daily to see the specials, they are the party that is responsible to ask for something they are unaware of? Who ever heard of such nonsense. You tell your customer when they order the quesadilla that today you receive a free smoothie and you ask them if they want it. Employees need to be trained to smile, pay attention, make eye contact, be alert and aware when customers are standing at counter, and being polite and professional would not hurt either. Very disappointed in this outcome. You guys just lost a big bunch of customers because we would have continued to return as we did to date but brought new...
Read moreI recently had the pleasure of dining at Grain and Berry, and I can confidently say it was an exceptional experience! From the moment I walked in, I was greeted by a warm and inviting atmosphere that perfectly complements the fresh, healthy menu.
The selection of dishes is impressive, with a focus on wholesome ingredients that cater to various dietary preferences. I opted for their signature grain bowls, and each bite was a delightful medley of flavors and textures. The quality of the ingredients really shines through—everything tasted incredibly fresh and thoughtfully prepared.
One standout was their berry smoothie; it was not only delicious but also beautifully presented. You can tell they take pride in their food, and the attention to detail really elevates the dining experience.
The staff were friendly and knowledgeable, offering great recommendations and ensuring that I felt well taken care of throughout my visit.
Overall, Grain and Berry is a fantastic spot for anyone looking to enjoy nutritious and delicious meals in a cozy environment. I can’t wait to return and explore more of their menu!
Highly...
Read moreQuick share about what's becoming my favorite little neighborhood spot. I went in just after lunch after having a late start this morning. I usually order it DD and it's always good, so today I decided to go myself. There was one young girl, literally running around doing everything(and a great job of it), then there were 2 other uniformed employees simply doing nothing. One looked like he didn't know what a blender was. The other, we'll, I'm not quite sure how to explain that but it wasn't good. They may have both began today. One never knows. But homegirl with the reddish hair early 20s killed it. As a service guy, I wanted to jump back and help. Which also bothered me a bit. The phone rang, it was handed to to someone to answer a question above their heads. Now I truly hope there wasn't a manager or even owner in the restaurant, he/she should have been helping out this poor girl. 30 min later, everything was cool. Smoothie was great. I...
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