The Easton Rooftop Pool & Lounge — Restaurant in Fort Lauderdale

The place is beautiful!! Let’s be honest a beautiful place does not a great rooftop bar make but this place is off to a great start! Maybe it’s a “just opened” kinda thing but the place isn’t mentioned as it’s own concept and place. It’s called the rooftop at the courtyard Marriott which doesn’t sound very appealing. The Easton sounds much better. I happened to come in from the back elevator and when I got upstairs I wasn’t directed to the front by any sign or person. I had to figure it out myself which is fine but lent itself to a confusing first impression. Anyway when we checked in for the reservation no one told us that the place is divided into two dining concepts. There are two different menus available. One for the inside which offers more formal substantial meals and one for the outside which offers poolside small plates. If we had known we would’ve sat inside or at least had a game plan to start at the bar outside. Either way the food, drinks and service were great. The Chicken Tacos outside are amazing. Some of the other small plates need a little refining but are a great start. Also the style of dining has to be a little more confident. Plates, silverware and some good solid table space from the start would have avoided some anxiety about eating over our laps. Will be back in a few weeks to see what has improved. I can see myself hanging out with friends here and dancing under the stars and LED pool bar ceiling! Hit the follow button to...

If I could give zero stars, I would. I was in contact with the Director of Catering, "Nika", yesterday (July 3) to schedule a private pool birthday party with a cabana for a party of 20 on Sunday, July 7. She confirmed via email that the date and time and cabana were available (and the pricing). I emailed her right away to confirm and then called her to give a credit card to reserve. She confirmed on the phone and said that she would email me a link to pay and a menu. She never sent the links. I emailed her, called her, and texted her several times yesterday as I was worried about my party guests what had already been invited. She totally GHOSTED me. I went to the hotel the next day (today), July 4 to reconfirm and pay. Nika was not available and no one at the hotel could take or confirm the cabana reservation. The hostess at the restaurant (very nice lady) contacted Nika on the phone and was told that she "took a late reservation yesterday for a FlockFest group and that the cabana is no longer available". The fact that she would not speak with me, tell me directly, email me, call me or text me to tell me that it was no longer available was completely unprofessional. I am now without a plan for a 16 year old birthday party on Sunday with 20 guests. I will be reporting her and this establishment to Corporate Marriott. This is totally disrespectful, inappropriate, and unprofessional behavior. Zero stars....

So i was on vacation from Boston for my girlfriends birthday and I booked a table here. They were emailing back great and everything seemed as if this was going to be a great experience. They charge a $455 hold to book but once you arrive that money goes towards your table. When we arrive nobody greeted us or showed us where the table was. I had to ask a security guard. We were sitting for close to an hour before anyone came over to us. It was so hot out we wanted an umbrella over us to block the sun. Both umbrellas next to us were broken. We had a small table to fit everything on for 10+ people. We made the best of our time there so we just got two bottles and a little food. When our food came out we had to place it on the floor before they brought over another miniature table. Once we left we were charged $780 dollars. When i asked our server about the original $455 she had no clue what i was talking about. Once i got back home i tried emailing to get my $455 back since it didn’t even go towards my table. When i asked for it back they stopped responding. At this point I’ll just eat the $455 but i don’t want this happening to anyone else. It’s just sick...