LongHorn Steakhouse

Very disappointed with the experience. Went out to dinner with my husband. We were first sat side by side instead of across from each other because of how over crowded the entire restaurant was. We eventually were moved to a booth. Then it took awhile to get service because we were sat in a section that didn’t have a server. On a positive note, our server was fantastic and we don’t blame any part of our bad experience on him. We finally got waited on, placed our order and waited for our meals to arrive. We received our drinks and bread first. It took roughly 15 to 20 minutes for our advertiser to come out. Then it took another 20 to 25 minutes to get our side salad. The side salad clearly was sitting for a while because our croutons were soggy. Part of my husband‘s salad had bad lettuce in it. After roughly another 30 minute wait, we finally got our main course. When we finally got our main course, I ordered the Flo’s Fillet with corn and my husband ordered the exact same thing except he had a side of the loaded baked potato. After waiting that long, we were excited to eat our dinner and pretty hungry. Suddenly, the two of us both got a whiff of our steaks and noticed they smelled like ammonia. My husband didn’t notice the smell immediately and unfortunately eight several bites of his steak. Moments later, he felt sick to a stomach and ran to the toilet and got sick. We made the complaint to a woman server whom I can only imagine was some sort of manager or assistant manager. She kept insisting that him getting sick wasn’t from the food and that it was from something he ate earlier. My husband and I didn’t have anything for lunch that day because we had a big breakfast early in the morning. Our meal was complementary because of the experience with the bad meat. The entire experience was disappointing and not very enjoyable because of how crowded it was. As I said before our server was great and very apologetic for the experience. We don’t blame the server for anything. He did his job and did a very good job. As for the rest of the experience, it ruined our evening!