I’ve been having issues with about all Chinese restaurants in Cincinnati so I decided to venture out to Kentucky. I went with this place because it’s had raving reviews well I have to unfortunately lower the score for multiple reasons. When I came to pick up my food and tried to look and make sure my order was all there the lady at the front desk insisted it was all there I highly encourage you to check your order before you leave they left out my crab Rangoon and they are not cheap make sure you get your receipt as well because the order number on the website isn’t sufficient for them to locate your order apparently and the lady on the phone has a bit of an attitude that caused me to break character and reciprocate the same energy. They said I could come back but I live 16 mins away in cincy so they offered a credit I’ll likely not use because I didn’t really care for the food so they can consider it an accidental tip. For the cost of their food I did expect it to be better. The sesame chicken did not have much chicken they were fairly small pieces and a bit over sweet sauced now this is something I don’t experience locally they usually have decent sized chicken. My spouse had the tofu szchechuan his was a small Amount as well and once again this came up to over $70 so they are definitely getting over in the cost verses quantity and he said it wasn’t like the traditional szchechuan flavor he’s used to. Spring rolls were really small but most are so I’ll chop that up. I really feel this place is pretty much as lack luster as the places I’ve been in Cincinnati and wasn’t worth the trip over the river. It’s not completely horrible but a lot of these restaurants have gone down in terms of the flavor we grew up with so I can’t give this anything...
Read moreHave carried out from here numerous times with good results but tonight was a weird exception. We ordered two pad Thai at spice level 1-2 which in the past here and everywhere else is very mild kick. At home my wife couldn’t eat it - way too spicy. I ate just a little with beads of sweat on my scalp and forehead. Ok - I called and said could we replace- this is too spicy.(an easy 4). They said sure - with no spice. Whatever, I just want to eat dinner. Here’s the weird part. After driving back to the restaurant the same woman working the desk said that what we had was ‘no spices’ - (keeping in mind we ordered 1-2) and that she can’t give us replacements because they’ll be the same way. 😂 I told her we’d had it here before and it was fine (actually very good) but she was insisting that we shouldn’t order Pad Thai as it doesn’t come any milder than what we got. I wasn’t going to argue with this woman and told her to give me a refund. I mentioned I guess their recipe changed and we’ll get Pad Thai somewhere else and she said, yes, you need to do that! It was almost comical how bad her customer attitude was except I’d driven here twice and still had no...
Read more7/5/23 UPDATE:
This place NEVER disappoints, and if they did, they would make it right!
Their food is great, fast, and spot-on every time!!!
The service is like they are sitting at your table in case you may need something!
If you like Chinese food, why aren't you eating here????
My favs are the Moo Goo Gai Pan, Pork Fried Rice, Gen. Chicken, and sweet and sour chicken. But I have tried about 10 other things, and they are by far the best of the best here! No ancient Chinese secret, this place is great!
If you do online ordering, they have it available. We just call it in if we do takeout, it saves them some $$ on the fees for the 3rd party online ordering ( I think). They get it right every time!!!
This is a family, and they have had the place for many years, we have enjoyed watching their son grow up through the years!!
GO HERE, SUPPORT THEM!!! They are closed the July 4th week 2023
This place has consistently great food, smiling service, and remembers the customers, and their choices. Thanks!!! And if you haven't tried Asian place,...
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