Thai Smile — Restaurant in Frankfort

5 ⭐️ Customer service, thank you all for your efforts. This restaurant has been in the same location for the last 15+ years. Presently, a hole in the wall as Big Lots is no longer in business beside them, and all left in what used to be a large shopping center is the restaurant, a liquor store, and subpar Dollar General. Don’t let the sketchy vibe of the nearly empty shopping center deter you from driving in there during daylight hours, specifically midday.

I think I may have gotten the wrong thing because I will absolutely not get this again and not even sure if I want to go back. I ordered (takeout is the only available option) Three Flavored Chicken (white rice and 1 star spicy level) and a couple of crab Rangoons.

I would get the crab Rangoons again, the chicken was sub par at best, do not let looks deceive you. The veggies and rice were flavorless. The broccoli looked and tasted like it’d been hanging out in the hot sun til I got there for pickup. The chicken, fried breading was mushy and didn’t hold any sauce well. I’ll get to the sauce in a moment. The rice, mushy & flavorless, soaked up most all the sauce and was still flavorless. If there was any sauce to begin with, it was all in the bottom of this well packed dish, soaked up with chicken breading and white rice.

$15 dollars not well spent, and can definitely go another 15+ years before trying again. I finally caved after being in town and have heard nothing but rave reviews about this place. Again, I think the dish I got just wasn’t for me (and maybe not even the restaurant), as none of this was worth the...

First time experience here at the only Thai place in town. I will need to try their other dishes for me to make a more informed opinion about this place. Thai food is another asian cusine I grew up loving. They do not offer dine in right now but curbside and take out is available. One person in the lobby at a time. The panang curry was definitely good but the peanut chicken with veggies was quite disappointing. When I say veggies I mean baby carrots(not cut up at all), some broccoli pieces and iceberg lettuce for bedding. The baby carrots and lettuce was what almost made me NOT want to try any other dishes from them at all. Personally I felt like that was sacrilege to throw that in. But I will have to go back and see about their pad thai because that's another one of my fave thai dishes. The carrot salad which I thought would be take on thai papaya salad was definitely not. So I was disappointed in that regard. Maybe they just meant it to be a regular thai carrot salad. Even if it was it didn't meet up to any flavor profile that resembled to thai food other than the bits of peanuts in it. Great customer service for sure and our meals was made in like 5-8 minutes which was quick but I felt maybe that's why the food quality was mediocre. The fried rice seemed like leftovers or they ran out of soysauce to make up for how it seemed... I will try this place again because I do love supporting local and know it is a difficult time right now and has been for a lot of food establishments. Keep...

Since its public review I would like to share my experience so that next time everyone will be aware with Thai Smile Management Frankfort KY(1193 Old US Highway 127 Road, Frankfort, KY 40601). This is not about Food. But Management and their team was very irresponsible and arrogant.

Water was dripping on one of the table where customers eat. Management and his team knew that water was dripping, but still unfortunately they asked us to sit over there. As normal we sat and started having our lunch slowly water was dripping from roof straight into water jug. It's weird and unhealthy. When we inform to Management and Thai team were saying Yes we know already. We asked him (Restaurant owner) how can you make us to sit. They were saying simply we can’t do anything, at least they can move table or just remove the table from there before any customer can sit.

we expected simple sorry or pleasing behavior but unfortunately restaurant owner and his team were so arrogant. They think customers can sit anywhere and eat. This is completely sad and unhygienic about Thai Smile Management - Frankfort KY.

They think they can treat customers whatever they want. What if water was bad the one is dripping from roof and poisoned or cause illness to customer. Does Thai Management will take responsible.

I request FDA to look into it, next time Thai Smile Management will realize and make sure they follow standards of...