Greek Cafe Grill — Restaurant in Franklin

I'd give this place 3.5 if I could. It looses a star for customer service- and another for quality of product.

I walked in at 12:30 on a Tuesday. It's lunch time and the place is dead. I'm not really greeted- more of a woman numbly asking me what I wanted... It may be just me, but if someone comes into my place of business to spend their hard earned money, I want them to feel good about it. No one working here seemed to want me there. I ordered a lunch special, which was a gyro pita wrap, side and a drink. The food came up quickly. I originally ordered fries, but after seeing their rice changed my side to rice (it looked really good). The man making my plate allowed me to do a small amount of rice and tabouli with a side of tzatziki which was also on my pita.

The gyro pita wrap was good, the rice was fantastic, the tabouli was missing the wheat, there was a tiny bit in there but mostly tomatoes and parsley, but still delicious, especially mixed with the rice. The tzatziki sauce however, which, for me, makes everything when it comes to a gyro pita, was extremely lacking. It tasted like milk and sour cream.

There is a lot of potential here- it's a nice sized place, the food was good and with a few small changes, could be...

I was on business in town and usually pick my dinner places pending appetite and reviews. After reading the reviews here I got to admit that I was somehow disappointed with my visit. Service was not existing despite 3 guys standing behind the counter and chatting. After I asked them if they're already closed finally one started to pay a little attention. Well, the food was average at best and that everything comes of Styrofoam plates with plastic silverware doesn't help. If they would use real china and real silverware for dine in customer instead of the Styrofoam/plastic version that would help the overall experience of their clients. This place is certainly an alternative for a quick take out lunch instead of MCD or other fast food stuff. But...

Food was just ok. Good portions, but kinda blan. Language was a big issue. The dude making the food simply didn't listen at all, even to his own boss who took my order. Multiple times I had to tell them multiple items were missing from my order. It was a fight just to get what I paid for. No itemize receipt. It wasn't just me. It was all the customers behind me. One even began to argue with them as we ate our food. It was that bad.

They were short a serving spoon for the humus so the guy started shaking off a dressing spoon and realized that wasn't going to work. He went to the back to grab another one and you heard a few metal things drop. Makes me wonder about the overall...