The Smoothies are good and they have have a variety of healthy options. Unfortunately the drive-through experience leaves a lot to be wanted.
I ordered a single smoothie with two small modifications, and they told me to pull in front of the store and wait and that someone would bring it out to me. I waited and waited and waited and waited and waited and finally after five cars had gone through the drive-through behind me and left with their drinks I finally went inside to find out what was going on. They all looked puzzled when I went in asking about my smoothie and they did not seem to know what was going on either.
When I told him what smoothie I had ordered they handed me a drink that had been sitting on the counter for a considerable amount of time. It was a very poor experience. In the future I would recommend not asking customers to wait in front of the store unless you intend to bring them their...
Read moreI am absolutely horrified by my recent experience with smoothie king. My son has a severe nut allergy, and despite clearly stating this when placing our order, his drink was made with nuts, leading to a life-threatening situation. He ended up in the hospital because of their negligence.
This is not just a simple mistake—it’s a serious failure to prioritize customer safety. Allergies are no joke, and food establishments have a responsibility to handle them with the utmost care. I trusted this company to provide a safe product for my child, and they failed miserably.
I will never order from this company again, and I strongly advise anyone with food allergies to avoid them at all costs. Their carelessness could cost...
Read moreWent through the drive-through today to order my wife a vanilla gladiator with no fruit, as I have done many times recently. Attendant insisted that I must add something. "I'm having a hard-time with your order, since we have never not added anything to the gladiator before - it would just taste like water and ice." I replied that I have ordered this many times before, that it is how my wife likes it, and handed him a receipt from yesterday to prove it. He reluctantly took my order. Later, my wife replied that it tasted like ice and water today. I guess the attendant made sure...
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