Trailblazer Pizza Co. — Restaurant in Fruita

As someone who went to Pablos in high school, I loved going here because of the amazing deals and good pizza while supporting local businesses! As an adult I returned to show my partner what I enjoyed. We waited at the counter at the front of the line for 10 minutes while the cashier took multiple call to pickup orders. As someone that has worked in the food industry, I was patient but did not understand the logic behind the actions of the cashier. They took our name incorrectly but we gave them the benefit of the doubt because of how muffled masks can be. We were told that we could come to pick up our pizza in 40 minutes. We returned at that time and they told us it’d be ready in 15 minutes more minutes. I understand when a place is busy, however, it can be frustrating to be given an inaccurate estimated time when you have to drive back and forth to the restaurant. I wouldn’t mind waiting an hour and having my order ready or having the accurate estimated time to decide whether it is worth it to wait or go somewhere else. We arrived 15 minutes later and it was still not ready. We were given 2 drinks and cookies which I appreciate. We waited an hour and 20 minutes in total before our 1 medium and 1small pizza and regular cheese sticks were completed. I think the professionalism of the establishment needs to be evaluated before I...

I’ve tried this place out a couple of times now, primarily when I was looking to save time, as the Hot Tomato is usually busy, and Pablo’s usually isn’t. Now I understand why. After last night, I will not return. They need an adult there who teaches their staff how to work quickly and to deliver quality. Last night I had to leave Grand Junction quickly as we had an emergency back in Moab. I had two kids in the car who needed dinner, and I was going to be stuck at the hospital for an unknown time period, so I called Pablo’s from GJ to order to go. I explained the situation to the young man on the phone and asked if they could really try to fast track it, and he said that they would try, but it would probably be 30 minutes. I said ok, and arrived there 20 minutes later, paid my bill, and was told my pizzas were coming out of the oven. 20 minutes later, I asked them to please check, and they discovered they were still being made and were not even in the oven yet. I watched these three kids for 20 minutes move at the pace of stoned snails...it was truly pathetic. Apparently the owners of this branch don’t care enough about their customers or their product to ensure that they have hired and trained people who can deliver. I’ll be going to the Hot Tomato...a better pizza...and a...

This Pablo is nothing like the one in Grand Junction. My family and I will never return after waiting an hour on a slow night. We ask how much longer and waited another 15 minutes. Once we asked for the manager she addressed our table very disrespectfully. She began to yell at us for being upset for waiting an hour for our food and never being communicated with. She then started pointing at the other customers to inform us of why it took them an hour. She was not mature when it came to handling the situation that her and her employees cased. We said we will never come back and she said “Fine I don’t care.” As if it was our fault our food took so long. The manager was very young in age as well as every other employee. I give this restaurant 0 stars for poor service rude employees lack of respect for paying employees lack of ownership of...