American Deli — Restaurant in Gadsden

Gadsden Mall: I ordered my family a meal that coat $57.32 through DoorDash for pickup. I received the order confirmation and all. I get to the restaurant and they are trying to make me pay again for an order that I have proof has been paid for. I show them my email receipt and my bank account. They are still saying my order isn't paid for and I need to pay. There is clearly a language barrier. I'm thinking they are giving me a refund, they charge my account AGAIN and still tell me I owe money. At this point, I don't even want the food anymore. I tell them to keep it. I just want my money! They refunded me $18 cash. That is from the 2nd transaction of money they tried to take from my account. I STILL WANT MY $57.32.I will surely go to the Better Business Bureau and all social media until my money is refunded. Shame on American Deli for not running their business properly and trying to double charge me. I have time today. I will keep complaining until my money...

After many years of eating at the restaurant wingstop, someone recommended I try this place because of the similarities. I however was extremely disappointed.. I placed the order via Uber Eats and when it arrived it was cold and not prepared properly. The wrong receipt was given to me so I’m not sure if that’s why it was prepared wrong.

I wasn’t able to go back at the moment because it was delivery. I called back the next day and asked to speak to a manger who said her name was Allie and told her the issue. She was unprofessional and extremely rude. The level of customer service and professionalism was far worse than one star..but that’s the lowest I could rate.

It was my first time there and I will never support their...

Good, but.... what do they have against veggies? I was so disappointed after my food was delivered last night that I almost left a horrible review. It was just about the most pitiful cheesesteak sandwich I've ever seen. After digging through the cheesesteak, I finally spotted one speck of bell pepper and a couple of tiny onion pieces. Normally I order my phillies with extra, but there was no option for special requests. Also, it was not disclosed that the salads came with pickles (chopped into tiny pieces?!?). Not necessarily gross, but what an unpleasant surprise! But I was famished and ate it anyway. Oh, and the rattle in my cup of diet Coke with no ice (which actually was an...