Bear Lake Pizza Co — Restaurant in Garden City

It was a busy weekend, but not a holiday or celebration weekend. I realize this impacts their ability to offer timely service. The first night I tried to take my 16 yo pizza loving granddaughter for pizza during her first visit to Bear Lake. We went about 7pm. After waiting in line for a half hour, we were told they were not taking anymore orders for the night. The next day, we called around 6pm. I was asked how many am I feeding? Two. We can do an order for two. It was about an hour and 15 minutes for a pick up time and I had no problem with that. It was a to go order and I'm just in fish haven and was not in a hurry. We ordered a medium pepperoni for my granddaughter, thinking she would enjoy the leftovers for lunch the next day and a gluten free chicken bacon ranch pizza. The staff were pleasant after the wait in line to check in with all the other guests who had a variety of needs. The lady behind me in line placed her order the day before! It would be far more efficient to have an order line and a check in line or have people just sign in when they arrive for their pick up. I was a little taken aback being asked for a tip to add when paying for my pizza. I said I would leave cash and she put held out the cup to me. I would rather they put maybe a locked box attached to the counter if they have trouble with tips being stolen. I'm from CA and a good tipper, seriously I reward great service, my "your mediocre tip" is 15%. I have to say, I kind of resented it, I never expected that conversation. It's something I really have not encountered and if its a problem, they should get a credit card system that has a line to add a tip. So much more respectful of guests and employees. My total without tip was $38.11. My granddaughter ate about half because she was hungry, but tossed the rest because she said it was not worth putting the box in the fridge for lunch, she would rather have another turkey sandwich. She actually does love pizza, as do I and waited patiently all week for her pizza. My gluten free was the typical Udi's crust, which I don't have a problem with. I did not care for their method of putting it in a disposable foil pie tin. The crust does not crisp, which is really important to a quality outcome with a Udi's crust. Additionally the melted/caramelized cheese, glued the crust to the edges of the foil pan. Great edges were lost as they could not be removed. Due to this cooking method, the pizza was cut in the tin, all the pieces were still stuck together as most cutting did not go through the crust (avoiding the foil pan damaging I'm sure), they were not close to being fairly regular in size and were not cut even attempted to the edge, about and inch or so intact. I had to peel up the edges I could and use kitchen shears. Especially for the price, I was disappointed with what I received and the challenge of getting a pizza ordered. I think I would have done better to get quality frozen pizzas. I base my stars on my overall experience. I cannot compare to the other local venues for pizza as this was the first time I have gone out for pizza...

We were so excited to try out this pizza place! We got there and ordered. We have 2 people in our party with food allergies so we ordered 3 different pizzas to accommodate. They have a gluten free pizza crust option which is nice. After waiting for over an hour for our food and watching 3 other parties who arrived after us get their food first (including a massive party of around 15 people) and then finish we finally got our order. But it was missing an entire pizza and one of the two pizzas that we DID get was missing cheese. It costed us nearly $50 for this. They ended up taking that pizza back into the kitchen and putting cheese on top and melting it but by the time we finally got our order patched together to an acceptable place my kids and I were beyond hangry and we were just done. We were very disappointed in the service we received and probably will take our business...

Honestly how does pizza get screwed up so badly? It's very hard to make pizza disgusting but Bear Lake Pizza Co. has successfully done so. Myself and my family will never come back, ever. The prices are outrageous for the amount and "quality" of food you receive. We would have been better off running to the supermarket and buying a Red Baron pizza. The "large" drinks were child sized cups, the soda was flat. The pizza we ordered was the chicken alfredo and I'm fairly certain sour goat cheese was used and the chicken had likely been sitting out for hours causing it to be extremely dry. The "skinny dippers" (cinnamon bread sticks) were drier and crispier than a dry lake bed in Nevada on July 15th. I sincerely hope the owner reads these reviews and can right this sinking ship, because without quick intervention it will...