Smoothie King — Restaurant in Garland

Went in the store this morning for two smoothies employee in there must have filled 10 online orders before looking over or speaking to me. I was the only one in the store. Finally ordered and she fills a few more orders before mine then hands me the one smoothie when I clearly asked for 2 if the same order. Waited 20 minutes and didn’t leave with what I came for. Completely wasted my time. This store will not see me again. Last time I was here I ordered a 20 ounce they made a larger drink and told me I was paying for the 20 ounce when I checked the receipt it showed they charged me 1$ more for the larger drink. If I could give half a star or 0 I would.

Take care of the guest e front if you ready to pay. Take the time to listen instead of trying to do five things at once. I know what I ordered and how I ordered it. Don’t tell me I didn’t say two of the same when I...

I want to please ask this store to PLEASE LOOK AT THE ORDER AND READ THE ENTIRE THING INCLUDING THE REQUESTS. MULTIPLE TIMES IVE HAD TO HAVE MY SMOOTHIE REMAID. I’m severely allergic to peanuts so i take all precautions needed. 2-3 different times (had issues at other locations as well so it’s definitely a smoothie king problem and not just a location problem) i’ve ordered and when i asked if this was made in the allergy bowl i get confused looks from employees that did not bother to look at the order. They can end up putting me or someone else in the hospital or even cause DEATH. PLEASE prioritize training your employees to read the orders and make sure there aren’t any allergies there, OR MAYBE MAKE IT MORE OBVIOUS THAT THERE IS AN ALLERGY. I’m really upset and just very annoyed that this keeps happening because it is a very...

Customer service is poor and product is sub-standard compared to surrounding stores. I received a smoothie this week that was not blended thoroughly. I was chewing pieces of peanut butter. Disgusting! On another occasion an employee was smoking an e-cigarette in front of the building and attempted to come inside and make my smoothie. I asked if he was going to wash his hands and the other employee made my smoothie. On another occasion, I ordered two smoothies in the morning before work. I went to the register to pay and she only prepared one. This made me late for work and verified she wasn't listening or confirmed my order. What was more disappointing is I think she was the manager or owner. I've had good smoothies here, but the bad outweigh the good. Doubtful, I...