QDOBA Mexican Eats — Restaurant in Gaylord

Customer service was good. First I want to say there’s a reason why I always try to avoid fast food if possible. I’m in town for work and wanted something quick nearby my hotel. The lady who assisted me was nice. I placed my order and told her I wanted to go with the bowl. As she went down the line preparing it. About time we get to the veggies it was empty. She didn’t proceeded to the back to prepare the vegetables. Wow they are cooking. I’m waiting in. My bowl is getting cold. I asked if she can remake it. She said that was fine. Once the veggies came, I asked her again if she could start over. She had to check with her manager. Then the manager Was trying to see what I needed. They all look confused as if it was an issue. I told the manager that I didn’t want the bowl because the food in the bowl probably was getting cold while the vegetables was cooking. Once the young lady started to remake my bowl some of the rice was mixed up. I told her I was particular and that I didn’t want the rice mixed up…. She did say something a little slick. I didn’t really worry about it. Didn’t she apologize right after. And I hate the fact when food has been sitting in the workers don’t at least stir it up so it could look fresh. The bowl wasn’t hitting on anything of course. I wouldn’t go back or recommend this place.

Anybody in the area has a better chance getting a dinner plate from Walmart...

This establishment’s absurd stinginess with basic ingredients is beyond infuriating. When requesting additional vegetables—a standard practice in any self-respecting "build-your-own" meal chain—the staff here behaves as though they’re rationing diamonds, not vegetables. I asked for a reasonable portion, only to receive one or two measly pieces. When I dared to request a marginally adequate amount the next time, the reaction was borderline hostile, as if I’d asked them to donate a kidney.

This isn’t just poor customer service—it’s a blatant refusal to deliver the value customers pay for. If QDOBA corporate is okay with franchises nickel-and-diming guests over basic toppings, they should rebrand as “Pay More, Get Less.” The staff’s visible reluctance to provide fair portions suggests either shockingly poor training or a deliberate policy to prioritize profit over customer satisfaction. Either way, this location is a disgrace to the brand.

To anyone considering this place: save your money. To QDOBA management: either retrain your staff to stop treating customers like nuisances or shut down this location before it tarnishes your reputation further. This isn’t just a bad experience—it’s a scam dressed up as...

This one is more of a morals issue. My daughter just turned 14. She made her own resume and even went digital and put it on indeed. She applied to qdoba in gaylord and got an interview. She watched videos on YouTube on how to do your first job interview, she practiced for hours, and she did her homework on the menu. She did, in my opinion, above and beyond to nail an interview. When the day came, she asked to go in alone and be a “big girl”. She was only inside for 5 minutes and came out to the car. The person who interviewed her appeared annoyed with her instantly as my daughter said. The woman didn’t ask her anything but her age, and then basically said they couldn’t hire any more minors because they can only push a broom around.

First, the place was not busy, and the interview was at a time that qdoba provided. So any sort of “too busy to do the interview” excuse won’t work.

Secondly, if you are a manager, you should understand leadership. Leaders do not make anyone, regardless of age, feel stupid for wanting to be a part of the team.

Third. You should be ashamed of yourself. Making a kid feel dumb on their very first job interview. It’s a very good thing I wasn’t there...