Smoothie King — Restaurant in Georgia

A store that makes smoothies should require its employees to wear caps to maintain a high standard of hygiene and safety. Without head coverings, there is a risk of hair falling into the smoothies, which can lead to contamination and an unpleasant experience for customers. Ensuring that all employees have their hair covered not only prevents potential health hazards but also demonstrates a commitment to cleanliness and professionalism, which is essential for building and maintaining customer trust and satisfaction. Implementing this simple measure can significantly enhance the overall quality and reputation...

What’s the point of having curbside pickup available when your staff is just going to forward the phones making it impossible to call and reach them once you’ve arrived? Not only that, both team members saw me pull up, allowed the phone to ring not once, but TWICE and still didn’t bring my order out. As I’m sitting there watching what’s going on you also have customers inside w/ NO mask and team members who are taking out the trash touch your smoothie WITHOUT washing their hands. I visit this location often and tonight was probably the most mediocre experience I’ve had. I won’t...

I understand everyone gets busy but you have to great your customers or acknowledge them if they have been helped. I stood on the pickup like for like 15 min and no one asked if I needed help and they were looking dead straight at me. The girl even started to clean the counter in front of me and had time to pull out her phone but could asked if I had been helped. If I worked there and saw someone sitting there for more than 30min I would ask “Can I help you?” People be weird so you have to be careful specially when only girls...