KFC — Restaurant in Gig Harbor

My recent experience with KFC's services left me thoroughly impressed and satisfied, reaffirming why this fast-food chain stands out for its exceptional customer service standards. From the moment I placed my order to the final bite of my delicious meal, every interaction with KFC's staff was marked by professionalism, efficiency, and a genuine commitment to customer satisfaction.

The service at KFC was prompt and courteous, with the staff members greeting me with a warm smile and attentively catering to my needs. Despite the busy rush of customers, the team managed to handle orders swiftly and accurately, ensuring that everyone received their meals in a timely manner. The seamless coordination among the staff reflected a well-trained and customer-focused team that takes pride in delivering a positive dining experience.

Moreover, the staff at KFC went above and beyond to accommodate special requests and ensure that my meal was prepared to my liking. Whether it was customizing my order or providing recommendations on menu options, the staff demonstrated a high level of attentiveness and willingness to cater to individual preferences. Their dedication to going the extra mile for customers truly set KFC apart as a brand that values customer satisfaction and strives to exceed expectations.

In addition to the excellent service provided in-store, I was impressed by KFC's commitment to cleanliness and hygiene. The dining area was well-maintained, the food preparation areas were spotless, and the staff adhered to strict hygiene protocols, creating a safe and hygienic environment for customers. This attention to detail and emphasis on cleanliness further underscored KFC's commitment to upholding high standards of quality and service excellence.

Overall, my experience with KFC's services was nothing short of exceptional. The staff's professionalism, efficiency, and dedication to customer satisfaction made my visit a memorable and enjoyable one. KFC's commitment to providing top-notch service, combined with their delicious food offerings, solidifies their reputation as a fast-food chain that truly cares about its customers. Thank you, KFC, for setting the bar high when it comes to...

I hadn't been to a KFC in years but I had a hankering. Did not find the staff member who assisted us friendly whatsoever. I saw this $5 dollar box with 2 chicken sandwiches and asked what was on them, to which she replied in a way that sounded as if it was being preceded with a "duh" and ending with an eyeroll. Oh well I thought...keep on ordering, could hardly wait for the biscuit I was going to order. My fiancee and I ordered 2 of those baskets with extra sauce on the chicken sandwiches. After my card payment processed, she put our soda cups on the counter and they seemed rather small for the thirst we had and the drive ahead of us was about 200 miles. I asked if it was possible to upgrade in size. Her reply? No. It's too late. You already paid. I asked what the difference was in price, I would pay the difference. She said that it was too late to get a different size but if it hadn't been too late it would've been only .50 cents. But it's too late she re-stated. I stood there in shock... really? Truly? Wow. She simply walked off. Hmm. The little potato wedges that came with it were yummy... though the chicken sandwiches were awful. They were overcooked and very dry and hard. The extra sauce we asked for on them was near nonexistent. Looked as if it was light sauce in my opinion. We both only ate half of one of our sandwiches. Would've been alot easier to swallow with a larger beverage. Not saying better but maaaybe manageable. Biscuit was ok, though no way near filling. Horrid service, horrid chicken. Nothing like the KFC of past. I should've gone to the Taco Time next door, that's what we generally do when...

Pulled in and called the number for an online order pickup. There was a guy who answered and I gave him two possible names that the order would’ve been under (not knowing if it was under my mom’s name or mine). He told me he would get it gathered up and bring it out. 25 minutes later, still no sign of anyone. I try to call back several times and the line is giving me a busy signal. We drove around to the drive thru and asked them about the online order. They told us they didn’t have any online orders so I check with my mom to confirm, she must not have clicked the “place order” button online. So we go ahead and order our $30 fill up and extra biscuits. I asked the young lady at the window why we were told by a man that it would be out shortly if there was never an order. She kind of just stood there awkward. I told her it would’ve been nice if we would’ve been told there was no online order when I first called, so we didn’t sit out front for 25 minutes. Then I told her their phone line was busy or off the hook. She said, sorry, we will get that taken care of for you. It’s frustrating to me that this guy did absolutely nothing to let us know there was no order for us. It’s like he left the phone off the hook to avoid us calling back. Yet, he could’ve easily walked out front and told us he couldn’t find anything. Overall, it was a very frustrating experience and a waste of 30 minutes in the car with a restless toddler. This is just unacceptable customer service by...