Smoothie King — Restaurant in Gilbert

This Smoothie King boasts the best customer service I've ever encountered in a smoothie establishment! In a world where customer service often falls short, Smoothie King truly goes above and beyond to ensure every customer feels valued and appreciated.

From the moment I walked in, I was greeted with warm smiles and friendly hellos. The atmosphere was inviting and lively, making me feel at ease immediately. The staff was incredibly knowledgeable and eager to assist, patiently answering all of my questions about the various smoothie options, ingredients, and customization possibilities.

As if the excellent customer service wasn't enough, the smoothies themselves were simply divine! The ingredients were fresh, the consistency was perfect, and the flavors were rich and satisfying. It was evident that each smoothie was made with care and attention to detail.

I wholeheartedly recommend this Smoothie King in particular to anyone seeking delicious smoothies and an unbeatable customer service experience. I'm confident you'll be just as impressed as I am!

I come here...

I’m not sure if it’s just this location, but my first experience at Smoothie King was definitely not a good one. The guy who rang me up was extremely rude, not helpful, and did not use the reward coupon that I had mentioned wanting to use. He acted like every small, basic question I had (as it was my first time there after all) was an inconvenience to him. He got my order wrong and I had to correct him about 3 times in a row to make sure it was made correctly. I wouldn’t mind the higher price on the smoothies since they were decent, but the customer service is abysmal. Won’t ever be coming back here again.

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UPDATE: Heard back from the owner of this store and would like to discuss this and resolve further, but no contact information has been left. The contact form on the Smoothie King website also does not work. Please provide some type of contact information to followup via...

I really like the food, and haven’t had bad experiences here in the past, but today I forgot to scan a discount that I had, and cashier said he couldn’t do anything about it. I understand not liking working in food (I work in food myself), but the lack of even a smile just isn’t cool. I politely asked if we could just cancel the transaction and do it again, and he said he couldn’t. Every system has a way to refund. This was either laziness or a lack of experience/understanding of the cash register. After I got home, I realized that one of the toppings was missing.

I came in because I wasn’t feeling good and wanted something easy to digest, and I’m sad because my discount is going to expire today and I didn’t even get to use it :’)

On the plus side, the older man who gave me my...