Jimmy John's — Restaurant in Goldsboro

The food is usually decent and I order from here a lot because it’s one of the few restaurants that does their own delivery in house and doesn’t outsource to delivery apps and they have a $2 flat rate for delivery which is a lot better than paying $50+ for a $15 meal from an app. I’m fully capable of picking up my own food, but like everyone else, sometimes I’m in situations where delivery would be more convenient. I ordered delivery today and waited over an hour (which is fine, it’s lunch time) only to get a notification that my money had been refunded. I called the store and the guy on the line simply said “we aren’t doing deliveries today.” I’m not upset about that, because I totally get being understaffed, but they had my contact information and no one bothered to take a minute in the hour and a half that I was waiting to call to let me know that they weren’t doing deliveries so that I could, you know, make other arrangements. It’s definitely a first world complaint but it’s annoying and unprofessional and makes me not want to eat from...

I ordered delivery and was called and said delivery was not available which was ok I just told them to take off the delivery fee and tip and I would pick up they only took off the tip but left the delivery fee and when I went inside to pick up I told a gentleman I was there to pick up an order he then walked from behind the counter to a table against the window looked at a bag and then walked away without saying anything I stood there for a few seconds before walking over to the bag myself and seeing my name on it and taking my food and leaving definitely not a welcoming place and a down grade to service I have experienced at other locations. I then get back to work to eat my lunch and the bread was so hard I could not bite through it I ended up feeding my sub to the bird’s and ordering door dash this is unacceptable I paid 13 dollars for a sub I could not eat and I would not of left this review if the customer...

This was my first time going to Jimmy Johns in Goldsboro NC. This Jimmy Johns I will NOT return to again!

1 The jimmy johns logo sign was out. Only the "hn" was lit. WTF! You cannot not really see the sign from the road. You have to really LOOK to find the place at night if one don't know the area.

2 The employees was looking at me like I was the wrong person to come to jimmy johns as I entered the building. Really?

3 I was not greeted as a valued customer just stares. Again really?

4 Was not "Thanked for choosing Jimmy Johns" after my order upon leaving. The place was pretty much empty except a few customers sitting down.

The Jimmy Johns in fayetteville nc is a better location to visit. Better sandwiches and fresher ingredients. The atmosphere and conversation is much better. Warmer vibe.

I didn't feel welcome as a valued customer at Goldsboro location. I will not return. Very...