Update - October 2025: our last visit was the worst food we've ever had from anywhere. Not hyperbole, actually the worst. It tasted like they dunked the tacos in battery acid then fried them in 5 million year old petroleum just pulled from the earth. Nothing was edible. I ate a peanut butter sammie instead. I reached out to corporate, never heard back, didn't get my refund like I requested either. Disappointing because this location used to be so good.
This is the best Jack in the Box i've been to. We used to live in Fort Worth and a lot of the Jack in the Box restaurants have been closed down bc they were that bad... and they were... SO bad. We just moved to Granbury and we were excited to finally have a Jack in the Box within driving distance. We have been thoroughly impressed. Everyone is so nice, and the food is exactly how it should be. Everything is cooked right and hot. It's a stark difference from what we were getting in FTW. You can beat the view from the drive...
Read moreDrive thru was a little busy as usual, staff was completing with a minor meltdown as the line began to move. I must say the girl on the window was very frazzled and she handled the impatient customer who thought honking would fix and reorganize the staff to their immediate needs... LOL. " Yes sir, I understand you are ready to order, but I asked for a minute to make sure you have the best service I can provide. I will be with you in just a few minutes. I apologize for your wait. "
The fact she so very politely stood her ground for all of us behind them also able to hear I have to say that girl needs a prize, a bonus, or a raise..
Not one item was wrong not one single thing was cold or old and reheated and the thickythick shakes were SO INCREDIBLE!! Next time the fresh dairy whip will be consumed in totality and not blended in...
Great job keeping your window running smoothly, so what if we have to wait a minute to order.. at least...
Read moreI usually like coming to this location, but the past couple times have been very disappointing. Just left there, after having to go back because food was missing, and a drink. I had ordered 8 tacos with a bunch of other stuff for my family of 5. Also ordered a combo for my husband to which he did not receive his drink. Waited 10 minutes in the drive thru only to not receive those things. Which I turned around and went back for. Some girl whose name tag read Alexis was wandering around like she didn't care. Told her what happened...and she went off to the back...to play on her phone I assume. A nice girl took care of my tacos. As I waited an elderly couple came in...to which Alexis took the man's order...and then proceeded to disappear...in which the couple left. The night crew needs to get it together. Or at least get rid of the people who don't...
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