Deep Roots Street Food — Restaurant in Granby

Simsbury Location:

Took my mom to this location to try it out, it has been a long time since I’ve been to Deep Roots Street food.

The place is right next to Blossom Cafe, as we entered there was a creamery ice cream section then there’s regular entrees order. There weren’t a lot of employee in sight except for one, we waited and looked at the menu.

Customer Service The woman that rang us up and brought our food to the table, she was warm and receptive to our orders. Unfortunately, there should be two people at two spot in the building (ice cream and street food.) We waited a couple minutes as more customers came in. Both sides it is not visible if there’s customers waiting to order.

My mom got the Hosmer Mountain and Harmony Springs Cream Soda and Mediterranean Salad. 10/10 She did not realize there was dressing tucked under the bowl until after she finished her salad and she was pleased with the portion.

I got the fountain soft drink (Kola) and Vietnamese Noodle Salad. 8/10 It was a great portion size. Sides of Sweet Chili Vinegar and Pho-rrito Sacque sauces (if you like spicy) then this is the go to. The soft drink was different and not as sugary.

Overall the place was pristine and plenty tables to sit at. The price is kinda reasonable and not a lot of options or specials on the menu.

The only feedback I would advise is to have paper menu for older folks that cannot read the digital screen with little wordings...

I have been a customer here for the last 4 going on 5 years and it is unfortunate to say but I really have been let down with the food here my last few visits. The place changed ownership not long ago and im gunna go ahead and say it, the food has never been the same! They have taken some things off the menu which I enjoyed but oh well, to each their own. Tonight I ordered the bbq pulled pork grilled cheese and I didnt even eat a quarter of it. The pulled pork was so salty ( and i love salt) I couldnt even get through it. Not to mention by the time it got to my table the bread it was on was soaked through and soft with liquid from the pulled pork..Knowing my food wasnt exactly cheap I figured I would just make the best of it stay positive and enjoy my Waffle fries (which they upcharge for) well even those had been over cooked to the point where they were hard, not crispy not crunchy just plain old HARD! So anyway at that point in my meal I was so disgusted with the food I recieved and they price it cost me that I lost my appetite. So I guess it worked out in the end but I will no longer be...

WHAT is going on!? While there’s been basically a steady monthly increase in your prices, the quality and care that goes into your food has been in free fall for quite some time now. Zero consistency, even with things as basic as the size of a dish. Extra charges just for getting something already included in a dish on the side and then the n top of that missing ingredients? Hardly any clams in the chowder any more. I used to love the chicken bacon Greek salad until I got sick on the chicken and you guys started using some kind of nasty feta cheese replacement. Half full dressing cups and charging almost a dollar for an extra one? No more specials, or maybe they’re just completely sporadic. Tonight I got positively scorched falafel, but I got one extra one that was cooked properly so I guess thanks?…You guys used to be the best game in town but I think I’m done hoping it’ll come back to its former glory. I used to eat here at least once a week but sorry guys, I think this will be my...