IHOP — Restaurant in Grants Pass

There are key elements to a normal dining experience. Service, time of service, and quality of food. When, my fiancé, my daughter and I went to this establishment we came in to a nearly empty establishment and were hopeful for a timely dining experience as well as looking forward a hot meal. Boy were we wishing for the stars. We sat down and ordered our food within less than 5 minutes of arriving. And waited, and waited and waited, new customers came shuffling in and ordered, got their food, ate and left. We waited a total of 1 hour an 37 minutes until our food finally arrived, cold, and prepared poorly. My fiancé ordered the staple chicken and waffles and it came with one waffle (which was expected) and 4 tiny chicken, fingers(?) My steak was medium, when I ordered medium rare, and was cold, my eggs were cold, my pancakes had some black grill junk on them, my daughter's pancakes were cold, and all that was offered was to have us not pay fir our drinks. This really ruined our whole dining experience and I doubt if we will be back, and I really doubt if I will ever recommend this establishment to anyone. We also had to flag our waitress down for any refills, asked for condiments that were not brought, as well as water that never appeared. If I could give them zero stars I would. So dissatisfied and...

Thos was my second venture into the iHop in Grants Pass. I gave them a second try because the first time was just 5 days after opening and my expectations were really high. So I tried again, today, and it was terrible. My best friend ordered biscuits and gravy $17.97, I ordered pancakes, eggs, and bacon, and my other friend ordered eggs, hash browns and pancakes. The biscuits were two flat round pancakes? The gravy came in a small dipping cup like you would get for fries and the gravy was watery. My pancakes were raw and inedible, and the other gal never got her pancakes. Our waitress was very apologetic and comped our meal because it was inedible. If a pancake house cant get pancakes right, ...

Food was horrible $16.29 for 2 very small pancakes, eggs, hashbrown and 2 bacon crumbles for my "bacon". Took an 1 hour to get coffee and orange juice then took another 35 ish minutes to get food. Another waitress who wasn't even ours helped us out big time and hurried stuff along by getting our drinks and food. Some waitresses weren't doing their jobs saw some taking like 30 minutes just sitting down doing nothing. Sadly won't becoming back and sadly not an excuse for being...