Mountain Mike's Pizza — Restaurant in Grants Pass

• Edit after multiple attempts with Mountain Mikes have to drop 3 star down to 1 star, multiple times ordering have had issues. Tonight I called in with a coupon for $18.99 Any Large 1 Topping Pizza (picture attached) girl who answered the phone said no it's $19.99 and needed a coupon number. I was put on hold 3 times as she came back with the same answer, and would not honor their own coupon? There's no expiration date, no code, only stipulation says "valid only at Grants Pass Oregon location" last time I checked that's where we're at. Take a look at the photo it couldn't be spelt out any clearer... What a terrible business model - Create a coupon with no expiration then don't honor what you publish and make your customer feel stupid reading it multiple times! No reason to go back or recommend* Never thought another pizza place would make Abbys seem affordable... The pepperoni pizza was really good, but a touch greasy - Crispy pepperoni cups, good crust and overall flavor, but too expensive and doesn't have nearly the amount of pepperoni slices as pictured. If it wasn't for a coupon we would have never tried it, regular price is $24.30 for a 1 topping pizza?! They are barely cheaper than Abbys but Mountain Mikes (large) is only 14" compared to others 16" We also ordered garlic bread for $5.00 it wasn't worth $2.50 it was 2 pieces of toast with a little garlic and a slice of cheese (pictured.) They would do so much more long term volume if they had more affordable menu prices. You shouldn't have to download an app or search for coupons to buy your family a decent pizza... Their price puts them in a "treat" category for the average family something to splurge on once or twice a year. I hope they find success but i've seen many pizza places come and go after the initial buzz dies down. I would suggest pricing 1 topping pizzas lower and survey what the average families needs are in this economy. Will try the pepperoni again, but not in the near future...

First time guest here, 5/22/23 at 2pm. Walked into a dead lobby, no greeting from the associate, so I greeted her myself, and she still refused to greet me and just asked what I wanted to order. I asked if they had a margarita style pie she shook her head no. (What kinda legit pizza place doesn't have a margarita style pie?) So I order a small cheese. As I'm waiting for my food this same associate is coming back and forth from lobby to kitchen interacting with who I assume to be her daughter playing with her daughters hair, touching tables, etc. NEVER ONCE washes her hands. Food comes out finally, I thank her and recieve an "mmhmm" (This is a service review, not a food review, but I can tell ya, the pizza is awful) As I eat my food, halfway through I decide I'm done with this experience and would like some water to wash it all away. But where is the associate working to ask for a water cup? Outside smoking. She did no tell her team she was stepping off, so I'm standing there for several minutes literally YELLING for someone. Finally I hear the walk in door open in the back and someone comes out to help with my water cup. He apologizes, and once again leaves me to the empty lobby. Two thumbs down. Won't return. Won't recommend. Ever. The only thing I wish I would have done differently is not tipped $4 when I...

Regardless of what anyone might say... this is the best pizza place in Grants Pass. Not only do they have excellent products but if they screw up, they will go above and beyond to make you happy. Treat them with respect when calling about your wrong order and they won't just credit you for the wrong order but also delivery fees. They'll even pay close attention to what your correct order should look like. People make mistakes all the time, orders get mixed up or timing might be off especially on busy days. If you have concerns and address those concerns to employees with respect no matter how upset you might be, Mountain Mike's will treat you like the King or Queen you deserve to be treated as. I'm very impressed with their service, I'm very thankful for such an amazing staff. Don't listen to thise 1 star people cause those people have been mad all day long or their entire life and just wanna blast whoever they can. The GM and all his employees are amazing people that will go out of their way for you as long as you show them respect when you call to complain. They don't mind the complaints and will make your order right in a way that pleases you up to the full value of the wrong order. Just an excellent team. Bravo Mountain Mike's and thank you for making me a very...