I called and asked how I could print something confidential without emailing to Office Depot email and was told I could access my own google drive and print from there without it being sent over. Once I arrive the Google drive option was not seen. I HAD to get this done in a timely manner so it could be completed then scanned and sent back. She already had somewhat of an attitude because I was annoying her asking how to get to Google drive a couple times. She Finally came over realizing something wasn’t working properly to access it. So, I asked the young lady if what I email could be deleted and long story short she told me it could be done, they normally delete automatically but she had the ability to do it if I felt it needed to be done. Through my questions her patience was tried and she talked to me as if I was unintelligent and everyone easily operates the printer. THEN once done I go back over to counter and say I believe I got it all done properly and again she has an attitude asking me what else I need. I say, “Well now that I’m done I’d like it deleted, please.” She then tells me she can’t delete it from the printers. ARE YOU SERIOUS?!? I very clearly said what I wanted done. If that wasn’t possible through the printers why did we go that route and not the route where you can do what I asked of you?!? But I’m the simple minded one....
Read moreI just walked away from a $100 purchase because Josh told me I couldn't run my card as credit. I've done it several times actually, at this exact location. Sadly, this wasn't the first time I've walked away from a purchase here. A few months ago, I walked away from a very pricey desk because they had no more in the back and "their district manager would be mad if there was a gap in their floor displays". Office Depot, you have to realize that you're not the only supply store in existence. There are many more places consumers can purchase their products for far less too. We continue to come here for the simple fact we can have it now. That's you're only barging chip. But since you can't sell floor items and you can't train all employees how to "make the sale" happen, I'll be taking my...
Read moreI had a wonderful experience. Yesterday, I went in for the first time since moving to Greeley several years ago to shred paper (30lbs worth). As soon as I walked in, I was greeted by an employee who asked what I was looking for, and then showed me to the employees at the paper/printer counter. After being helped by the two employees at the counter, who were also kind, helpful and professional, I proceeded to meander throughout the store and was, by the same employee who initially greeted me, shown to several items on multiple occasions each time she noticed that I seemed lost. I have already returned to the store several times since then, to purchase more items, have more paper shredded and to recycle old printers I had been "collecting" (which is very cool)....
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