Cook Out — Restaurant in Greensboro

From around 11:14pm on 2/13, to 11:28pm, I waited patiently for my order to be taken via the drive through. I was 3rd in line on the right side. After they went through, 3 cars on the left side had their orders taken. The associate was very short and rude to each customer, even though they were doing the most, there was no reason to treat all of them in that manner. When it was my turn, I thought it would be ok because I’ve waited at least a good 8 minutes after his last order, maybe he calmed down. I give my order (big double burger, a1style with cheese, slaw and Cajun fries for the sides). He ask for my drink order, and I said, “Real Cherry” He said, “Is that it?” right before I said, add Heath toffee to it and he made this sound that gave me the impression that I had just spit in his face. Out of fear for my food. I cancelled my order and said never mind. I wanted to tell him about himself, but decided to give him the benefit of the doubt. I know how customers are, and they were doing the most, but I wasn’t that customer and I deserved kindness as I was giving it to him. I waited in line to drive right by him. I was even going to say, “I’m sorry for the way these folx are treating you”, but he was gonna open that window for me to talk to him. He knew I was not happy. He seemed younger and overworked and I wasn’t going to scold him. I didn’t see any other associates on site. Usually, there is someone doing something. This was not ok for him to be in this situation. If he was a new manager by himself, shame on y’all for doing that to him and putting him in that situation. If you polled all the customers right before me, they would tell you that he was short with them and...

I went on a sunday night May 21, 2018 around 2:30 am...The cashier seemed to have an attitude when I asked for a split transaction, she then seen I had American Express, and said with a very rude voice "We Don't Take American Express"...slamming the window and walking to the back... NEXT another employee...opened the window and asked if we had our drinks, I replied no, she then gave me the wrong drink, I told her, she gave me another, even though it was the right drink ,the cup was covered in cheerwine, and she didn't even try to wipe it off before handing it to me! The 1st cashier made the food, passed it to the other girl who gave me the nasty cup, and the tray I orderd was coverd with grease stains! I WAS OVER IT! I asked for my money back, the manager was very rude almost throwing my money in my hand, and told me to have a good night as if she was annoyed slamming the window while laughing! This all was within 15 minutes, and i was the only one in line... I will never go back, bad service, rude employees with bad hygiene, and filthy habits ! I've found hair in my food from two other cookouts in Greensboro, and I'll go to those 2 ...before this one any day! THAT'S SAD! Bad vibes from the moment I ordered! FIRE THE WHOLE SHIFT! And if I could give no...

The only reason this review gets 1 star is because I cant give a 0 star review.

Every time I go to this location the employees are so rude. Im always missing at lease one item of my order, that I paid for! I have never once gone to this location and was given everything that I ordered and paid for. My husband and I enjoy cook out once in a while and im now going to avoid this location at all costs! Cook Out Corporate should give this location a visit for sure!

I just got home from ordering and was given the wrong sandwich that I ordered for my husband and I was only given the hush puppy's for my meal. I could drive back to cook out but it would be a complete waist of my time for the quality of service i will get. I shouldn't have to worry about checking my entire bag/every sandwich that I ordered.

I have waisted so much money at this location.

Also I cant believe im waisting my time to write a review on a fast food place, but I cant eat my dinner because I wasn't given my meal so what else am I...