If I could leave a 0 star I would the dental hygienist I believe she was feeling in Lauren I believe was her name dropped from the air the metal air water pick in my mouth and I had excruciating dental pain for 6-8 months across the top 4 teeth in my mouth. Thankfully, she did not break my teeth I kept seeking care for this medical error and I was told I was going to have to pay for their dental error if I kept coming in for dental visits plus Jaime was trying to convince me it could be a sinus infection which I’ve never had in my life and Farless was yelling and visibly frustrated with ME for complaining AND telling me I was not in pain. I went to the endodontist to follow up who was so nice the practice mailed me back my consult fee.
I’m still unclear how to proceed but I ran away from this office and agree with all the low ratings. I will never forget how they treated me after the dental error and I take excellent care of my teeth and normally love going to the dentist but after this experience I had anxiety every time I spoke with the staff and walked into this...
Read moreGoing to the dentist can be not the most fun health obligation but this place makes it so much easier. I start going here after relocating to the area 3 years ago. Embarrassingly I had gone quite awhile without a cleaning when I came to my first appointment. The hygienist and Dr. Farless could not have put me more at easy and I instantly went from mortified to relaxed and comfortable . Of course when you go that long without a cleaning you are going to have cavities. Dr Farless walked me through the X-ray and showed me exactly where each of the 3 cavities were and let me decide how to proceed. There was 1 tooth with a very early start to a cavity and there was the option of filling them all in 1 appt or breaking it up into 2 appts. I had the cavities fill and he was very gentle and extremely patient, as I can get a little nervous about dental work. I am so glad that I found this practice. All the staff is very warm and welcoming. The office is very pretty and...
Read moreI was a patient of Dr Osborne, who was replaced by Farless when he retired. Obviously, Dr Osborne was unable to transfer his ethics to the new administration. What I encountered was a focus on making money rather than solving a problem. After months of begging for a plan for 2 broken bridges and receiving nothing but a recommendation for a partial, I realized the bottom line was the cost of a more aggressive treatment. I dumped Farless and found a team that focused on the long-term viability of my teeth and my quality of life. Oh yes, it was expensive, but I never regretted changing dentists. And I found a team that actually worked tirelessly on my behalf to save my teeth. I only hope Dr Farless realizes there is more to treating his patients' immediate issue and advise them on how they can improve their long-term dental health, regardless of cost. At least give...
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