$50 FOR COLD "HOT WINGS" & SOGGY SIDES!
So, placed this order at 10:49p and was given an estimated delivery time which was reasonable. However, at 11:55p I had to call to figure out where my order was. The person who answered said they only had 1 driver and she left about 20 minutes ago (which would have been 11:35p). It is now 12:20 am and I still do not have my $50 order, and when I last called at 12:05 am they said they had no clue where the driver was or how long it would take her to get there.
It is now 12:33 am and the order just arrived. The chicken is soggy & lukewarm, while the sides (tots & fries) are cold & soggy. The tots were supposed to be Garlic Parm, but either they forgot to apply the seasoning, or it disappeared during its 1 hour and 45 min commute from their location to my house that's ONLY 1 mile away [live near the Papa John's on E 10th].
If there are delivery issues, like one driver, it should be posted somewhere on the website before the order is placed. Likewise, if there are delivery issues, the price should be adjusted accordingly, or the tip should be able to be adjusted.
I live a mile from the location, and it took 1 hour and 45 minutes to get my order. Not sure what kind of logic goes into the delivery process, but the closest location should be first. On another note, they need to set up another location because their delivery area is ALL of Greenville (from PCC to West Dickinson Ave to Copper Beach to West 5th St behind the hospital); I used to...
Read moreI ordered a 25 wings on Sunday Jan 31,2021. Monday morning I was sick with food poisoning throwing up and having to go to the bathroom all day long. This place is a hit or miss because I’ve gotten sick before but not this bad. It’s Friday February 5,2021 and my stomach still isn’t right and that’s the only thing I’ve eaten. I once ordered a grill chicken salad and the chicken was so burnt I could taste the grill. I will never eat here again and I used to love them. This time I’ve been sick is probably the worse. Spoke to the manager and he told me I didn’t get sick from them because they cook them twice and this is the only thing I’ve eaten and told me food poisoning takes 24hrs and I ordered 5pm Sunday and was sick @530 Monday morning. He kept trying to tell me maybe it was something else and I told him I would know because I didn’t eat anything else but the wings. He didn’t seem to care not one bit. I told him the wings that day were not cooked correctly and I told him I eat there all the time. Shane is his name and I hung up and told him he was no help at all and the health department will...
Read moreYou can tell this place is a gem, I ordered at midnight I was just hungry and couldn't find a thing else I wanted I got the buffalo tenders(8) garlic parm tenders(4) and the plain tenders(4) and an order of fries i meant to do 2 but I messed up my own order and the man at the front covered them for me. Im still upset that I never got that man's name but he has the best customer service skills I've seen in a WHILE!!!! He made sure everything was great for me and I so appreciate that! The food was great the fries are AMAZING and I'm not a fan of crinkle fries i got the Cajun seasoned and the chillies lime and both are SOOOOOO GOOD!! The chilli lime is not too crazy it tastes great its the perfect amount of spice, if you like the fries at cookout the Cajun ones here are WAYYYY BETTER. AND DONT EVEN GET ME STARTED ON THE TENDERS MAN!!!! They were a good size and were perfectly cooked , I will say though i wish there was more sauce but it still tasted great! The price is a little high but when they have their deals it DOES. NOT. MISS. 10/10 would...
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