Chook — Restaurant in Greenwood Village

I finally got a chance to try Chook, and I’m kind of wishing I hadn’t.

First, the food. We ordered a couple of the “bigger” salads and added shredded chicken. Unfortunately, they didn’t live up to the name or price tag. For $14, the portion size was disappointingly small, and the $4 shredded chicken addition was just a few strips, not enough to justify the cost. The salad itself was smaller than a regular size at Mad Greens, and the bacon in the chop salad had the consistency of grape nuts. The two pacific rolls we tried were also very dry. While the ingredients seemed to be of good quality and the food tasted good (sauces especially), the portions were underwhelming.

My experience ordering wasn’t the best either. When I arrived, someone else was ordering, so I checked out the menu on the wall. When I approached the counter to order, the gentleman working there was focused on his phone and facing away. It took a couple of minutes for him to acknowledge me, though he was pleasant once he did. I understand he might have been dealing with an online order or chatting with a customer, but it gave the impression he was preoccupied with a personal device. Chook might want to consider integrating online orders into their POS to avoid this perception.

On the positive side, the atmosphere was nice. However, based on my experience and the reviews I’ve read, perhaps I should have ordered a sandwich or half chicken and...

My first visit to Chook Chicken and won’t be my last. So so good! Please put some in Dallas. 🙂 It’s an order at the counter and then they bring it to your table place. So many delicious sounding options on the menu. I need to go back to try more. We both went with sandwiches, the BLAT and the curry chicken salad. Both were home runs. The sourdough bread is great, and hold up nicely with a full sandwich. I loved the cashews in the curry sandwich. It added great flavor and crunch. The chicken was tender and lots of it. We split some of the wedges with the most amazing ranch. The wedges themselves had lots of spice and flavor. Portions were good. For drinks they have some interesting soda and tea options along with wine and tasty sounding cocktails. Lots of seating inside and a sunny patio area for outdoor dining. They also have jarred pickled veggies for sale. And you can get any of the food togo.

Overall some delicious chicken and side items....

I think the food here is great but the service is inconsistent. Went in a couple days ago and ordered the Chook for 2. I explained to the person taking our order that we did not want a salad because no one’s eats it and it gets thrown out every time. The person offered to substitute the salad for a few bread rolls which worked out great we were very appreciative. We came in tonight to order the same thing and we’re told we had to take the salad in the order. I explained we were in just a couple of days ago and they were able to accommodate us. The manager on shift told the employee they could not do that and that we didn’t have a choice. Really? That was very disappointing I love the food but it’s wasteful to throw food out when no one wants it and it’s seems like an easy fix but apparently it’s too much to accommodate the customer so this will be our last visit. Best of luck to you. It’s about service and giving your customers...