Subway — Restaurant in Half Moon Bay

Well Halloween came early for me at subway today!

The person that made my sandwich had the capacity of a zombie, and the speed of a sloth. The person was completely not standing in front of me but elsewhere doing what ever zombies do, where ever they do it! The owner had opened the door for me and it went down hill from there... I told zombie, I mean the sandwich maker, the bread, the length, type and cheese... and yet zombie asked “foot long?” What kind of cheese... I will tell you, I feel bad if this person is of diminished capacity. I believe this person is just not very customer service oriented, and maybe not very nice. I have eaten at this subway once before and didn’t have a great experience that time as well. The workers (people making the sandwiches) don’t seem very happy about there, maybe it’s because customer service isn’t part of their...

Do not go here. I'm currently shaking I am so upset with the way I was treated. I do not eat meat for religious purposes, was given meat on my sandwich, didn't find out until I had driven all the way home, drove back into town to get a new sandwich, they didn't have what I wanted on hand so I asked for a refund and was told "I would have to call my manager" and when I asked her to she rolled her eyes and stomped to the back, only to come back a minute later and tell me that he doesn't give refunds. I asked her to call him again so I could speak with him, he not only told me that he wouldn't refund my sandwich but continued to cut me off when I was trying to speak with him, continued to tell over me, and then when I wouldn't let him keep cutting me off and let me speak he hung up on...

Be aware that this location does NOT accept any SUBWAY official coupons or promotions. I didn’t realize it until they cut my bread, so I went ahead with my order. I don’t mind paying the extra. I just worry that since they don’t need to follow website promotions, they also don’t need to follow proper sanitizing protocols and food safety measures set by Subway. To be honest, the reason I choose chain restaurants over local business is that I am almost certain what quality of food I will be getting, especially during a pandemic. But if Subway keep letting stores to set their own rules, it is not just false advertising to customers , but will also lose trust from...