You are no doubt reading reviews to see if this restaurant is worth the trip. Let me assure you, it’s not. We are not fussy eaters. From time to time we enjoy a good buffet for something different. We are the kind of people who appreciate having food to begin with. However, this was truly awful. Awful. I don’t want you to waste your money. I don’t want you to waste your gas if you are driving a long distance. When we walked in two waitstaff followed us to our table wanting payment. That’s okay, however a better way to handle that is to “pay at the door”. Now we were waiting for an eternity for the staff to run the credit card and return to the table. Drinks are not included which is a little ridiculous, however it is what it is. From a distance there appears to be a lot of food. As you get closer to the steam tables there is great repetition. Allow me to offer details. First, for some reason, as the other reviewers pointed out, the food is not hot. I just don’t understand it. Maybe the steam tables are turned down to save money (?) Second, the food is not cut up. Large, large pieces of broccoli, for example, are just tossed in. What is even funnier is there are no knives. We have traveled many places in the world and completely understand some countries do not use knives. However, this is America. A good bet would be every single customer uses knives at home and at work almost every day. So that means knives should be provided on every table, period. We should not have to ask. Third, the appearance of some of the “staples” look positively awful. The cocktail sauce looked like gobs of reddish mix the likes I have never seen before. The duck sauce looked and tasted like Kool-Aid. Forth, the food itself had no taste. It was flat and bland. There were crab legs, but you would not want them because they were so tiny it would not be worth the effort. Kids had their choice of some nasty looking pizza and the usual chicken nuggets. It was as if they were seriously trying to provide cold tasteless food. Fifth, they talk about the “ice cream”. Who doesn’t like a nice scoop of ice cream or even that ice milk from a machine? Well, nobody took the ice cream when we were there as there was a cooler of rock-hard mini ice cream sandwiches and those little paper cups of ice cream we used to get back in grade school. When we got up to leave as disappointed as we were we still left a tip. We said “thank you” only to hear nothing from the waitstaff. I don’t want to hear there was a “language problem” as they have heard the words thank you before and need say “thank you” back, nice and loud, especially when I am handing them money. However again, everyone is that restaurant needs a course in customer service, including the gentleman who just about pushed me over filling up something in the steam table as he just could not wait until I was finished. Our only regret was not asking for our money back. We were cheated out of a lot of money for some of the worst tasting food we have ever experienced. Don’t waste your money. Pay a few dollars more for a casino buffet or go to one of those franchise restaurants like Olive Garden. Even better, just go to Taco Bell as it’s much, much better than...
Read moreHonestly wish I could put zero stars... Where to begin? As many others mentioned it was really odd to have to pay as soon as you are seated, we were only given our drinks after we mentioned not ever receiving them. We got our check before the drinks, pretty backwards if you ask me. And we had not even at that point eaten anything. I wish I had trusted my mother's gut because this was the worst thing I've ever spent money on.
Now let's get to the food. Everything is so cold, and the poorest of quality. Now when it comes to the sushi, there was very little in the ways of options. No actual fresh fish, it was either mushy or fake crab meat. It was slimy, didn't smell good, and I noticed something odd... Two of the rolls I picked up had something black in them. Now, I've eaten plenty of sushi in my life and many types of rolls/sashimi/etc. I cannot think of one single thing that should be completely black like that in a Sushi roll, I brought it to attention of a waitress who couldn't seem to care especially when I might have ate one. She mentioned something about getting a manager but none ever came. Not wanting our money to be completely wasted I thought about trying something else, however everything truly was inedible. No one was even at the Hibachi bar, and any of the other food I tried was cold and disappointing. It made me want to cry honestly.
My mother had the shrimp which was some how mushy... As an aspiring chef I don't want to know what you can do to a whole shrimp to make it turn into mush. I am seriously concerned someone is going to get poisoned or very sick, it was like being in an episode of Gordon Ramsay's Kitchen Nightmares. The board of health should be in this place because it seriously is a nightmare, and I'm praying we don't get sick from what little we did eat before walking away in disgust. Worst money I ever spent in my life, wouldn't send my worst enemy here. I wish I took pictures before the waitress grabbed the plate away. Please save your time, money,...
Read moreI don't know what all these extremely negative reviews are on about. Buffets either are pay upfront, or pay at the end. I like when they do pay upfront, because they can't decide to give you random fees afterwards like some buffets will if the servers are on high alert for food waste or overeating or other nonsense.
I will say that this place does specialize in the main chinese food STAPLES. This means mainly stick with the highly palatable fried rice, lo mein, and chicken/beef/vegetable mix options, along with their sushi. Try the other things with caution. Pick something weird or too different and you will not be happy because this is not a gourmet 5-star restauraunt. That's just the deal.
The desserts are always made as cheaply as possible, just something to keep in mind. Meaning the jello and cheesecake are made from box mix cheesecake and boxed Jell-O from walmart. I wouldn't say they're terrible though. Just decent! You kind of trade unlimited seafood for quality when they have such a large selection of foods (and when they alternate what they offer each day.) This place is definitely quantity over quality in many aspects. However, I think the few choices that are good are heavenly. (The staples.)
I've been here many times and never had a problem with the servers asking for tips or being catty. These people must have been experiencing the same server. Ive never encountered it. They are not much for conversation, sure. I go to a restauraunt for food, not to make friends or socialize with strangers. If you are shy and not looking to be the center of attention all the time, this place is for you.
However, take my warning: Never try the egg drop soup. Ever. Egg drop soup can be great. The egg drop soup here is inedible. For some reason, its inexusably bad, and I...
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